Operations Associate, East Boston, #257

Gopuff; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Gopuff is seeking Operations Associates to join their team in Boston. The role involves picking, packing, and managing inventory while ensuring customer satisfaction. Applicants should be flexible and able to handle physical tasks. Join a dynamic team focused on delivering convenience.

Benefits

$500 90-day referral bonus

Qualifications

• Experience in restaurant or retail preferred but not required.
• Ability to lift up to 49 pounds.

Responsibilities

• Pick and pack items for dispatch to customers.
• Manage inventory and organize the sales floor.
• Ensure accuracy in food and beverage packaging.

Skills

Flexibility

Basic knowledge of web-based applications

Education

High School Diploma or GED

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Reporting directly to a Site Leader, OAs play an essential role at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. Responsibilities include picking, packing, receiving products within our site and kitchen (if applicable), and working with partner drivers.

Responsibilities:

1. Pick and pack items for dispatch to customers.
2. Receive and unpack pallets from vendors; ensure inventory matches purchase orders/invoices and resolve discrepancies.
3. Manage inventory, re-shelving canceled orders, and organizing the sales floor and facility.
4. Manage waste and spoilage following FIFO practices.
5. Contact customers for substitutions or out-of-stock items.
6. Handle, scan, and move products safely and efficiently.
7. Perform physical activities such as standing, pushing, pulling, squatting, bending, reaching, and walking during shifts.
8. Use carts, pallet jacks, dollies, and other equipment to move products.
9. Handle products that may contain tobacco, nicotine, and/or alcohol.
10. Work periodically in freezer locations throughout shifts.
11. Walk several flights of stairs as needed.
12. Prepare quality beverages and food menu items, following recipes and presentation standards.
13. Ensure accuracy in food and beverage packaging for delivery.
14. Follow health, safety, and sanitation guidelines.
15. Receive, put away orders/invoices, and resolve discrepancies related to expiration dates.
16. Maintain kitchen organization and standards, managing resources while controlling waste and spoilage.
17. Prepare, package, and stage/handoff orders.

Qualifications:

1. High School Diploma or GED.
2. Experience in restaurant or retail (preferred but not required).
3. Ability to work a flexible schedule, including peak shifts (1st, 2nd, 3rd).
4. Basic knowledge of web-based applications (e.g., Google G-Suite).
5. Ability to stand and walk for entire shifts.
6. Lift up to 49 pounds.
7. Availability for flexible hours, including mornings, evenings, weekends, nights, and holidays.

#LI-DNP

Incentives:

• $500 90-day referral bonus

At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need ice cream at 11 pm, we’re here to deliver your wants and needs in minutes.

Join us on Team Blue as we bring a new age of convenience and predictability to an unpredictable world.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace. We do not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other characteristic protected by law. We encourage all qualified individuals to apply.