Operations Associate, East Boston, #257

Gopuff; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative company is seeking Operations Associates to join their dynamic team. This role involves a variety of responsibilities including picking, packing, and managing inventory in a fast-paced environment. Ideal candidates will demonstrate physical endurance and a positive attitude while ensuring customer satisfaction. If you're looking for a temporary position with the potential for permanent employment and enjoy working in a collaborative setting, this opportunity is perfect for you. Join a team that values diversity and is committed to delivering everyday essentials to customers efficiently and effectively.

Benefits

$500 90 day referral bonus

Qualifications

• High School Diploma or GED required; experience in retail preferred.
• Ability to lift up to 49 pounds and work flexible hours.

Responsibilities

• Pick and pack items for dispatch and manage inventory.
• Ensure compliance with health and safety guidelines.

Skills

Customer Service

Inventory Management

Basic Web Applications

Physical Endurance

Education

High School Diploma or GED Equivalent

Tools

Pallet Jacks

Dollies

Carts

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

1. Pick and pack items for dispatch to customers
2. Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
3. Manage inventory and re-shelving of canceled orders
4. Clean and organize sales floor and overall facility
5. Manage waste and spoilage through strict compliance with FIFO practice
6. Contact customer for substituted or out-of-stock items
7. Handle, scan and move product in a safe and well-organized manner
8. Stand, push, pull, squat, bend, reach and walk during shifts
9. Use carts, pallet jacks, dollies and other equipment to move product
10. Handle products that may contain tobacco, nicotine, and/or alcohol
11. Work in freezer locations periodically throughout shifts
12. Capability to walk several flights of steps periodically throughout the day
13. Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
14. Ensure accuracy of all food and beverage packaged for delivery
15. Follow health, safety and sanitation guidelines for all products
16. Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
17. Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
18. Prepare, package and stage/handoff orders

Qualifications:

1. High School Diploma or GED Equivalent
2. Experience working in a restaurant or retail environment (preferred, not required)
3. The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
4. General working knowledge of basic web-based software applications (e.g. Google G-Suite)
5. Stand and walk for the duration of an assigned shift
6. Lift up to 49 pounds
7. Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

Incentives:

• $500 90 day referral bonus

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.