Operations Associate - Bal Harbour

Brobston Group LLC; Bal Harbour Village (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Brobston Group LLC is seeking an Operations Associate for a luxury boutique in Bal Harbour, FL. The role supports back-of-house activities, inventory management, client service, and store operations, reporting to Store/Operations Manager. Part-time or full-time roles available focusing on operational excellence.

The position emphasizes brand standards, financial controls, and an elevated client experience in a high-end retail setting.

Qualifications

• Meticulous attention to detail and strong organizational skills for inventory and back-of-house processes.
• Process-driven with strict adherence to policies, internal controls, and brand standards.
• Proactive problem-solving skills to troubleshoot delivery and operational issues.
• Collaborative team player able to support store management and deliver exceptional client service.

Responsibilities

• Manage inventory lifecycle including organization, cycle counts, adjustments, inter-store transfers, and shipping/receiving.
• Prepare and package client merchandise and coordinate client deliveries, communication, and tracking.
• Support maintenance of store facilities, back-of-house organization, and systems operation.
• Assist with budget adherence and enforce cash/credit policies and operational procedures.
• Coordinate aftersales services such as repairs and alterations and maintain supplies for in-store repairs.

Job description

Summary

The Operations Associate supports back-of-house activities for a freestanding luxury boutique in Bal Harbour, ensuring efficient inventory management, client service support, and store operations. Reporting to the Store Manager or Operations Manager, the role contributes to maintaining brand standards, financial controls, and an elevated client experience. The position is available as part-time or full-time and focuses on operational excellence and attention to detail.

Responsibilities

• Manage inventory lifecycle including organization, cycle counts, adjustments, inter-store transfers, and shipping/receiving.
• Prepare and package client merchandise and coordinate client deliveries, communication, and tracking.
• Support maintenance of store facilities, back-of-house organization, and systems operation.
• Assist with budget adherence and enforce cash/credit policies and operational procedures.
• Coordinate aftersales services such as repairs and alterations and maintain supplies for in-store repairs.

Requirements

• Meticulous attention to detail and strong organizational skills for inventory and back-of-house processes.
• Process-driven with strict adherence to policies, internal controls, and brand standards.
• Proactive problem-solving skills to troubleshoot delivery and operational issues.
• Collaborative team player able to support store management and deliver exceptional client service.