Operations Associate

The Bank of Missouri; Perryville (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Personal paid time off / holidays

401K and ESOP

Medical, dental, vision, life and more

Fitness reimbursement

Learning & growth opportunities

Job summary

The Bank of Missouri is seeking an entry-level Operations Associate to support daily Deposit Operations functions and provide administrative assistance. You will gain foundational experience while learning processes, systems, and regulatory requirements, with potential cross-training based on department needs and development.

The role emphasizes attention to detail, confidentiality, and the ability to work both independently and as part of a team.

Qualifications

• High school diploma or GED is required.
• Banking/financial services experience is preferred but not required.
• Basic proficiency with computers and standard business applications.

Responsibilities

• Debit Card inventory production and fulfillment activities.
• Mobile wallet provisioning notifications.
• ICS/CDARS statements and imaging.
• Follow established security, confidentiality, dual-control, and internal-control procedures.
• Assist with research and resolution of routine operational questions.
• Learn Bank systems, products, procedures, and applicable regulatory requirements.
• Participate in cross-training within Deposit Operations to develop proficiency in additional functions.
• Assist with testing, documentation, and other departmental initiatives as assigned.
• Maintain confidentiality of customer information; follow established policies and procedures in responding to inquiries and requests.

Skills

Attention to detail

Follow procedures

Time management

Numerical skills

Learning banking systems

Written and verbal communication

Confidentiality

Independent and team work

Cross-training willingness

Education

High school diploma or GED

Proficiency with computers

Job description

At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

About our Company:

Staying in business for more than 130 years is hard. Really hard. But, thanks to our great customers in the communities we serve and our entire team, we’ve grown from one bank, once known as The Bank of Perryville, to now 30 locations in 25 communities across Missouri.

If you think about it, since 1891 when the bank was founded, we’ve endured many events: the Great Depression, two World Wars and the Financial Crisis of 2007-2008. We are a growing, $4.2 billion institution with plans to further expand as opportunities present themselves. With our roots firmly planted in Perryville, Missouri, we continue to grow; evolving and expanding with our amazing team, customers and communities.

Those principles are the reason we are still in business today: caring for people and communities is our foundation. With every financial decision we make, we bear those values in mind, every time. We are proud, but above all, very privileged to say, \u201CWe’ve been community banking since 1891.\u201D We look forward to the bright future which lies ahead for the shareholders, employees, customers and communities served by The Bank of Missouri.

Here are some of the great benefits you will enjoy as a member of our team:

• Personal paid time off, as eligible and paid holidays
• 401K and Employee Stock Option Plan, as eligible
• Generous medical, dental, vision, life and disability insurance
• Fitness reimbursement
• Learning, development and growth opportunities

SUMMARY

The Operations Associate is an entry level position within Deposit Operations responsible for supporting the daily operations functions of the department and the bank. This position performs routine processing, verification, documentation, and administrative duties while developing knowledge of Deposit Operations processes, systems, policies, and regulatory requirements.

This position is designed to provide foundational experience within Deposit Operations and may be cross trained in multiple operational functions based on department needs, employee development, and demonstrated proficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsibilities may include, but are not limited to:
• Debit Card inventory production and fulfillment activities
• Mobile wallet provisioning notifications.
• ICS/CDARS statements and imaging
• Follow established security, confidentiality, dual-control, and internal-control procedures.
• Assist with research and resolution of routine operational questions.
• Learn Bank systems, products, procedures, and applicable regulatory requirements associated with assigned responsibilities.
• Participate in cross-training within Deposit Operations to develop proficiency in additional functions and provide back-up support as needed.
• Assist with testing, documentation, and other departmental initiatives as assigned.
• Maintain confidentiality of customer information; follow established policies and procedures in responding to inquiries and requests.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

KNOWLEDGE SKILLS, & RESPONSIBILITIES

• Strong attention to detail and commitment to accuracy.
• Ability to follow established procedures and internal controls.
• Ability to organize work and meet daily processing deadlines.
• Basic mathematical, balancing, and problem-solving skills.
• Ability to learn multiple banking systems and operational processes.
• Effective written and verbal communication skills.
• Ability to maintain confidentiality of customer and Bank Information.
• Ability to work independently after training while also functioning effectively as part of the team.
• Willingness and ability to learn additional operational functions through cross-training.

EDUCATION & EXPERIENCE

• High school diploma or general education degree (GED)
• Previous banking/financial services preferred but not required
• Basic proficiency with computers and standard business applications.

KEY CONTACTS

• Has frequent contact with VP of Payments for Lockbox Operations.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

COMMENTS

• Position may require overnight travel to attend a conference, school or training program. Also, may require ability to work before or after normal business hours.

Position Development

• This position serves as an entry point into Deposit Operations. Employees are expected to develop proficiency in assigned primary responsibilities and may receive cross-training in additional operational function based on business needs, demonstrated competency, and career development opportunities.
• Responsibilities may evolve as the employee gains experience and as the operational needs of the bank change.

The Bank of Missouri is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact us or call toll-free 888-547-6541.