Operations Associate

C Czarnikow Sugar Pte Ltd; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Associate to manage daily trade operations in the import/export and domestic supply chain sectors. This role involves executing physical contracts, coordinating shipments, and ensuring timely payments. The successful candidate will work closely with regional teams, manage shipping documentation, and handle customer inquiries. If you are detail-oriented and thrive in a dynamic environment, this position offers a great opportunity to contribute to a vital aspect of the supply chain in the food ingredients and packaging sectors.

Qualifications

• Experience in trade operations and contract management is essential.
• Strong organizational skills for managing shipping documents.

Responsibilities

• Execute daily trade operations and manage physical contracts.
• Ensure timely payments and documentation for shipments.
• Collaborate with regional teams for effective execution.

Skills

Trade Operations Execution

Contract Management

Shipping Documentation

Payment Management

Customer Relationship Management

Tools

Suite

Job description

Summary:
The Operations Associate carries out daily trade operations execution for CZ’s import/export or domestic supply chain activities in Food Ingredients, Packaging and Agri-Products flows in Philippines.

Tasks & Responsibilities:

1. Carry out post trade contract activities and day-to-day execution of physical contracts concluded by the regional and local trading team, mainly shipped in containers or breakbulk into Philippines. This involves planning shipments to payment collection.
2. Acknowledgment of nomination to buyer and sending it on to shipper ensuring shipper acceptance of nomination.
3. Issuing documentary instructions to shipper for timely preparation of shipping documents and follow up on draft documents for checking.
4. Creating shipment number in our in-house system, Suite.
5. Ensure all drafts are checked and confirmed by buyer and passing on to shipper. Follow up on scanned signed documents and original documents.
6. Instructing/appointing surveyors at loading and discharging port(s).
7. Create sale invoice and upload all shipping documents in Suite.
8. Ensuring payments from buyers are made in time before shipments arrive at destination.
9. Managing the payment of suppliers, freight invoices and any other costs.
10. Ensure all information like documentary instructions, LOIs or LCs (if required) are in place before loading/discharging.
11. Preparation & maintenance of shipment documents in in-house system Suite and any hard copies if required.
12. Arrange local or overseas courier to send out original documents.
13. Handle customer’s requests relating to QA documentation.
14. Follow up on customers’ claims and other shipment related disputes working closely with traders for a resolution.
15. Join weekly execution calls with Singapore and/or Regional teams.
16. Changes in the business may occasionally require alterations in this job description and these will be agreed with the post holder as appropriate.