Operations Associate

Pike Nurseries; Mooresville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

ESOP

401k

Employee discount

Job summary

Pike Nurseries in Mooresville, NC is seeking an Operations Associate to receive, move, display, maintain, and load merchandise while keeping the garden center clean, safe, and organized.

You will help customers by providing friendly, timely loading assistance and ensure merchandise is accessible and well presented. The role emphasizes teamwork, safety, and a positive final impression as customers exit with their purchases.

Qualifications

• One or more years of related work experience preferred.
• Previous garden center, retail, warehouse, loading, or material-handling experience preferred.

Responsibilities

• Make customer service the #1 priority by providing friendly, helpful, and timely assistance to customers.
• Receive, unload, move, and place incoming merchandise according to management direction and established procedures.
• Provide timely and courteous loading assistance, including safely moving customer purchases and loading plants and merchandise into customer vehicles.
• Maintain merchandise for customer appeal, including watering, cleaning, straightening, displaying, and restocking as needed.
• Maintain clean, organized, and safe garden center, loading, and work areas.
• Maintain accurate store signage and displays as directed.

Skills

Personable

Outgoing

Enthusiastic

Self-motivated

Charismatic

Job description

Responsibilities

The Operations Associate is responsible for receiving, moving, displaying, maintaining, and loading merchandise while helping maintain a clean, safe, and organized garden center. This position plays an important role in the customer experience by ensuring merchandise is properly handled and available to customers and by providing friendly, timely assistance when loading customer vehicles. The Operations Associate helps create a positive final impression by ensuring customers are safely and efficiently assisted as they leave the store.

Summary of Duties and

Responsibilities The Operations Associate is responsible for receiving, moving, displaying, maintaining, and loading merchandise while helping maintain a clean, safe, and organized garden center. This position plays an important role in the customer experience by ensuring merchandise is properly handled and available to customers and by providing friendly, timely assistance when loading customer vehicles. The Operations Associate helps create a positive final impression by ensuring customers are safely and efficiently assisted as they leave the store.

Education, Prior Work Experience, And Specialized Skills And Knowledge

Personable, outgoing, enthusiastic, self-motivated individual, charismatic are the skills needed to be successful at this position

• One or more years of related work experience preferred.
• Previous garden center, retail, warehouse, loading, or material-handling experience preferred.

Primary Duties And Responsibilities

• Make customer service the #1 priority by providing friendly, helpful, and timely assistance to customers.
• Receive, unload, move, and place incoming merchandise according to management direction and established procedures.
• Provide timely and courteous loading assistance, including safely moving customer purchases and loading plants and merchandise into customer vehicles.
• Maintain merchandise for customer appeal, including watering, cleaning, straightening, displaying, and restocking as needed.
• Maintain clean, organized, and safe garden center, loading, and work areas.
• Maintain accurate store signage and displays as directed.
• Complete and maintain the Daily Forklift Checklist and follow all equipment and safety procedures (must be 18 years or older).
• Work cooperatively with other associates and departments to support store operations and customer service.
• Attend required store meetings and training.
• Follow all company policies and safety procedures.
• Perform other duties and responsibilities as assigned.

Other Skills, Abilities, & Qualifications

• Strong customer service and interpersonal skills.
• Ability to communicate effectively with customers and coworkers.
• Ability to organize and prioritize work and meet deadlines.
• Ability to work independently and as part of a team.
• Ability to multitask and work in a fast-paced environment.
• Ability to safely lift 25 pounds regularly and up to 50-100 pounds occasionally, with assistance or proper equipment when appropriate.
• Ability to stand and walk for extended periods of time, primarily on concrete and other hard surfaces.
• Ability to frequently bend, stoop, reach, push, pull, and move merchandise.
• Ability to safely assist with loading customer vehicles and moving merchandise throughout the garden center.
• Ability to work outdoors and in varying weather conditions.

Compensation

We have great benefits! (Benefits available to full-time associates)

• Major medical, dental, vision and other group benefits
• Paid holidays and paid time off
• Participate in the Employee Stock Ownership Plan (ESOP)
• 401k
• 30% Employee Discount
• Hourly rate is commensurate with experience