Garden Center Associate

Al's Garden and Home; Sherwood (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Al's Garden and Home seeks a Garden Center Associate to assist customers, answer plant-related questions, and help maintain displays and plant health. You will support stocking, merchandising and basic care to ensure an inviting store environment.

The role requires strong communication and the ability to multitask across tasks such as unloading deliveries, loading customer purchases, and keeping aisles well organized. Weekend availability may be needed.

Qualifications

• Excellent communication and customer service skills.
• Ability to perform multiple tasks simultaneously.
• Knowledge of annuals, perennials, houseplants, trees and shrubs or willingness to learn.
• Flexibility to work weekdays, evenings and weekends.
• Physical ability to stand, walk, bend and lift up to 50 lbs.

Responsibilities

• Assist customers with questions, product needs and location.
• Help with ordering, special orders and deliveries.
• Stock, replenish and merchandise displays.
• Maintain plants through watering and basic care.
• Unload deliveries and inspect incoming orders.
• Load purchases to customers' vehicles and assist with carts.
• Maintain clean, organized, and well-stocked environment.
• Collaborate with other departments to enhance customer service.

Skills

Customer service

Plant care

Merchandising

Communication

Multitasking

POS system

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Garden Center Associates support the daily operations of the garden center by providing a lasting impression to customers through assisting with questions and plant advice, maintaining plants and product displays, and ensuring a clean, organized, and well-stocked environment. This role involves customer service, basic plant care, stocking, and merchandising duties.Embrace Al’s mission to be a great place to work by maintaining a positive and engaging work environment through motivation and teamwork.Provide and maintain an outstanding customer experience that can only be found at Al’s Garden and Home for all guests who enter the retail location.Assist customers with questions, product needs and product location which may include helping with customer order placement, special orders and scheduling deliveries.Ensure all products in your assigned area receive proper water, nutrients and plant maintenance.Observe plant material for quality assurance including disease and pest damage.Responsible for stocking, filling in product and keeping plants spaced appropriately to their growing habits and needs for all assigned areas.Ensure all retail items are signed and tagged appropriately and accurately.Assist with unloading delivery trucks at the receiving dock and inspect incoming orders for quality.Assist customers by carrying out products they have purchased to their vehicles and help load.Ensure shopping carts and wagons are in designated areas for customers to use.Perform special projects, general housekeeping, event setup and breakdown as needed.Develop knowledge of other departments to offer cross-departmental customer service.Embrace a safety culture of injury and accident prevention by following safety policies and procedures.Achieve daily goals as communicated by the store management.Assist with all other related tasks or duties as assigned by store management.Adhere to all company guidelines, policies and procedures.Knowledge of annuals, perennials, houseplants, trees and shrubs or the willingness to seek and learn product.Excellent communication and customer service skills.Ability to perform multiple tasks simultaneously.Knowledge of computer software: Microsoft Office (Excel, Word)Knowledge of POS system or willingness to learn.Flexibility and adaptability to work weekdays, evenings and weekends with overtime during busy peak seasons.Physical DemandsThis job requires the ability to work standing, walking, bending, and lifting up to 50 + lbs. continuously throughout the day.Work EnvironmentThis job can operate on the sales floor, indoor and outdoor, and in an office environment as business requires.Other DutiesPlease note this job is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.