Operations Associate

Platinum Coastal Group; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level operations assistant to support day-to-day activities on-site in Kansas City. You will work closely with customers, coworkers, and leadership to ensure smooth operations and timely responses.

The role emphasizes strong communication, reliability, and a willingness to learn in a fast-moving environment. Prior experience in retail, hospitality, or service roles may help, but is not required.

Qualifications

• Entry-level candidate with strong communication and organizational skills.
• Experience in people-facing roles is helpful but not required.
• Comfortable in a fast-paced, face-to-face work environment.

Responsibilities

• Assist with daily operational workflows.
• Coordinate routine requests and internal handoffs.
• Interact directly with customers or onsite partners as needed.
• Track tasks, updates, and operational issues.

Skills

Business operations

Customer interaction

Operations administration

Job description

Role at a glance

This entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.

Role at a glance

This entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.

SETTING

On site

STYLE

Interactive, collaborative and customer-facing

Primary Responsibilities

• Assist with daily operational workflows
• Coordinate routine requests and internal handoffs
• Interact directly with customers or onsite partners as needed
• Track tasks, updates, and operational issues

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Entry-level fit:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills:

business operations,customer,operations administration