Operations Associate

Platinum Coastal Group; West Allis (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Wisconsin is seeking an entry-level Operations Assistant to support day-to-day business activities. You will work closely with customers, coworkers, and onsite leadership to ensure smooth operations, accurate record-keeping, and timely responses.

The role is on-site and emphasizes face-to-face interaction, organization, and clear communication in a fast-paced environment. Transferable experience from retail, hospitality, or service industries is helpful as you learn our

Qualifications

• This entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.
• Entry-level fit: personable, dependable, able to start conversations, organized, coachable, and able to communicate professionally in a fast-moving environment.
• Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

• Assist with daily operational workflows
• Coordinate routine requests and internal handoffs
• Interact directly with customers or onsite partners as needed
• Track tasks, updates, and operational issues

Skills

Customer interaction

Organizational skills

Communication

Team collaboration

Job description

Role at a glanceThis entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.

Role at a glanceThis entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.
SETTING
On site
STYLE
Interactive, collaborative and customer-facing
Primary Responsibilities

• Assist with daily operational workflows
• Coordinate routine requests and internal handoffs
• Interact directly with customers or onsite partners as needed
• Track tasks, updates, and operational issues
  

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
Entry-level fit: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
Skills: operations administration,customer,business operations