Operations Associate

Tender Gifts Birth & Wellness Center; Fort Collins (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

6-month performance review with room‑x

Job summary

Tender Gifts Birth & Wellness Center in Colorado is seeking a full-time, on-site Operations Manager to oversee day-to-day business across Fort Collins and Grand Junction, with approximately 20% travel between locations.

You will monitor financial performance, budgeting, billing, accounts payable/receivable, payroll, and reporting, develop systems, and lead organizational initiatives to support growth.

Qualifications

• Strong business, operations, administrative, or practice management experience.
• Financial literacy and understanding of business performance metrics.
• Excellent organizational, problem-solving, and decision-making skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong communication and leadership abilities.
• Ability to work independently and take ownership of outcomes.
• QuickBooks Online experience required.
• Healthcare administration, medical billing, or practice management experience preferred.
• Associate’s or Bachelor’s degree in Business, Healthcare Administration, Accounting, Finance, or related field preferred.

Responsibilities

• Oversee day-to-day business operations across multiple locations.
• Monitor financial performance, profitability, and operational metrics.
• Oversee budgeting, reporting, and business systems.
• Coordinate accounts payable, accounts receivable, payroll, and financial reporting.
• Oversee billing systems, audits, and revenue cycle processes.
• Coordinate vendors, contracts, insurance renewals, technology, and facility needs.
• Develop and improve systems, workflows, and standard operating procedures.
• Ensure accountability and follow-through across administrative functions.
• Lead operational projects and organizational initiatives.
• Identify inefficiencies and implement solutions.
• Work closely with leadership to support organizational growth and expansion.

Skills

Business operations

Financial literacy

Organizational skills

Problem-solving

Project management

Communication

Independent ownership

QuickBooks Online

Education

Associate’s or Bachelor’s degree in Business/Healthcare Admin/Accounting/Finance

Tools

QuickBooks Online

Job description

Tender Gifts Birth & Wellness Center is a growing, midwife-owned organization with locations in Fort Collins and Grand Junction, Colorado. We provide birth center care, home birth services, primary care, ultrasound services, wellness care, and education while remaining committed to exceptional client experiences and sustainable organizational growth.

Role Description

This is a full-time, on-site position based in either Fort Collins or Grand Junction, Colorado, with responsibility for operations across both locations. Approximately 20% travel between locations is expected.

Responsibilities

Oversee day-to-day business operations across multiple locations

Monitor financial performance, profitability, and operational metrics

Oversee budgeting, reporting, and business systems

Coordinate accounts payable, accounts receivable, payroll, and financial reporting

Oversee billing systems, audits, and revenue cycle processes

Coordinate vendors, contracts, insurance renewals, technology, and facility needs

Develop and improve systems, workflows, and standard operating procedures

Ensure accountability and follow-through across administrative functions

Lead operational projects and organizational initiatives

Identify inefficiencies and implement solutions

Work closely with leadership to support organizational growth and expansion

Qualifications

Strong business, operations, administrative, or practice management experience

Financial literacy and understanding of business performance metrics

Excellent organizational, problem-solving, and decision-making skills

Ability to manage multiple projects and priorities simultaneously

Strong communication and leadership abilities

Ability to work independently and take ownership of outcomes

QuickBooks Online experience required

Healthcare administration, medical billing, or practice management experience preferred

Associate’s or Bachelor’s degree in Business, Healthcare Administration, Accounting, Finance, or related field preferred

What We’re Looking For

Someone who sees what needs to be done and takes action.

The ideal candidate is self-motivated, accountable, resourceful, and capable of driving results without constant direction. They are comfortable making decisions, solving problems, improving systems, and creating organizational structure in a growing company.

Most importantly, they take ownership of outcomes, think proactively, and consistently look for ways to improve the organization. They are committed to excellence, follow through on commitments, and contribute meaningfully to the long-term success and growth of the company.

Compensation

Starting salary: $57,784 annually

Eligible for performance-based bonus opportunities tied to mutually agreed-upon operational and organizational metrics

Compensation review after 6 months with opportunity for advancement based on performance

Location

Fort Collins, CO or Grand Junction, CO

Approximately 20% travel between locations required