Operations Associate

Vicicollection; Fairfield (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

VICI is seeking an Operations Associate to support daily operations of the outlet store, retail store and warehouse in Fairfield, CA. You will ensure merchandise is received, organized, transferred, and available to meet business needs.

This role involves picking, receiving, packing, sorting, organizing stockrooms, and occasional local deliveries between locations (about 20% travel). You will maintain safety and help with inventory checks and overall store and warehouse operations.

Qualifications

• High school diploma or equivalent preferred
• Previous experience in retail, warehouse, inventory, logistics, or operations preferred
• Experience handling merchandise, inventory, stockroom operations, or store support is a plus
• Ability to learn company systems, operational processes, and required safety training
• Valid driver’s license with a clean driving record

Responsibilities

• Receive, pick, pack, unpack, and ship products according to company standards
• Support daily operations of outlet and retail locations
• Perform all tasks with proper attention to safety procedures and conventions
• Assist with receiving, sorting, packing, organizing, and transferring merchandise
• Maintain organized stockrooms and warehouse areas, including replenishment of merchandise and inventory support
• Perform local deliveries between warehouses, outlet, and retail store locations (approximately 20% travel)
• Load, unload, and safely transport merchandise and supplies
• Perform inventory checks and assist with maintaining accurate inventory records
• Monitor warehouse and stock areas for organization, safety, and security
• Perform other duties and ad‑hoc tasks as assigned
• Control the entrance and departure of visitors at retail locations
• Monitor activities on company premises to ensure a safe and secure environment

Skills

Excellent interpersonal skills

Strong communication skills

Education

High school diploma or equivalent

Valid driver’s license

Job description

VICI is the ultimate shopping destination for the modern fashionista. Our assortment covers women’s apparel, accessories, footwear, and handbags. We offer an on-trend assortment with capsule‑like weekly drops, featured shops, influencer collaborations, and curated daily drops focused on our customers’ lives and the styling inspiration they need. Much of our assortment is exclusive and made with our customers’ shopping preferences and feedback top of mind. We buy and design sophisticated, trend right, and modern styles we know our customers will love.

What started as a small family‑owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds!

Apply In Person

2200 Courage Dr, Suite A. Fairfield, CA 94533. Bring an application between 10am and 2pm daily or e‑mail [e-mail].

Position Overview

The Operations Associate supports the daily operations of the outlet store, retail store and warehouse by ensuring merchandise is received, organized, transferred, and available to support business needs. This role is responsible for executing their assigned tasks for daily operations in the warehouse including picking, receiving, processing, prepping, storing, and transporting product between the warehouse and retail locations. The associate will maintain order, de‑escalate situations with customers, assist with inventory movement, store replenishment, warehouse organization, local deliveries, and general operational support.

Responsibilities

• Work independently to safely receive, pick, pack, unpack, and ship products based on company standards
• Support daily operations of outlet and retail store locations
• Perform all tasks with proper attention to safety procedures and conventions (e.g., use proper lifting techniques, maintain a safety zone around equipment, etc.)
• Assist with receiving, sorting, packing, organizing, and transferring merchandise
• Maintain organized stockrooms and warehouse areas, including replenishment of merchandise and inventory support
• Perform local deliveries between warehouses, outlet, and retail store locations (approximately 20% travel)
• Load, unload, and safely transport merchandise and supplies
• Perform inventory checks and assist with maintaining accurate inventory records
• Monitor warehouse and stock areas for organization, safety, and security
• Perform other duties and ad‑hoc tasks as assigned
• Control the entrance and departure of visitors at retail locations
• Monitor activities on company premises to ensure a safe and secure environment

Driver and Representative Responsibilities

• Professional appearance is always required. Drivers must wear company shirts along with khaki shorts or pants (no jeans, athletic shorts, or casual wear). Closed‑toe shoes are mandatory.
• As a driver, you are a direct representative of our company. Your conduct, appearance, and interactions reflect directly on our brand and reputation.
• Excellent interpersonal skills
• Ability to solve problems as they arise
• Ability to react appropriately in stressful situations
• Strong attention to detail, organization, and ability to manage multiple priorities in a fast‑paced environment
• Ability to learn and effectively use company systems, tools, and technology to support daily operations
• Strong communication skills with the ability to collaborate effectively with retail, outlet, and warehouse teams
• Reliable, adaptable, and able to work independently while responding to changing business needs
• Demonstrates problem‑solving skills, accountability, and commitment to maintaining efficient and safe operations

Physical Demands

• This position involves significant physical activity and exposure to varying temperatures. Candidates must be comfortable working in hot and cold conditions for extended periods, including environments that may reach extreme highs in summer.

Qualifications

• High school diploma or equivalent preferred
• Previous experience in retail, warehouse, inventory, logistics, or operations preferred
• Experience handling merchandise, inventory, stockroom operations, or store support is a plus
• Ability to learn company systems, operational processes, and required safety training
• Valid driver’s license with a clean driving record

Location & Schedule

• Based in Fairfield, CA
• Scheduled to work Monday thru Friday
• Full‑time position requiring approximately 40 hours per week
• Schedule may vary based on business needs, store operations, deliveries, and special projects
• Requires local travel between the warehouse, outlet store, and retail store locations as needed

Equal Employment Opportunity

VICI is committed to growing and empowering a more inclusive community within our company and industry. That is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.