Operations Associate

Louis Vuitton; Naples (FL); Sur place; USD 21 000 - 34 000; Temps partiel

Résumé du poste

Louis Vuitton Naples is seeking a Part Time Operations Associate dedicated to back-of-house efficiency and refined luxury service. You will support inventory, client services, and store operations, reporting to the Store Manager or Operations Manager.

The role emphasizes meticulous attention to detail, adherence to brand standards, proactive problem-solving, and teamwork to uphold exceptional client experiences across the boutique.

Qualifications

• Experience in retail operations and inventory control.
• Strong attention to detail and organization.
• Proactive in resolving delivery issues.
• Ability to support client services and store processes.

Responsabilités

• Inventory lifecycle support, including cycle counts and transfers.
• Prepare and package client merchandise, manage delivery and tracking.
• Maintain back-of-house areas and store facility upkeep.
• Adhere to cash/credit policies and operational guidelines.
• Coordinate repairs and alterations and ensure supplies for in-store services.

Connaissances

Detail-oriented

Organized

Proactive problem-solving

Collaborative

Brand ambassador

Description du poste

About The Job

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.

Louis Vuitton is seeking a highly motivated, organized, and service-oriented Part Time Operations Associate at our Naples location. With an undeniable passion for ensuring seamless back-of-house efficiency, you will play a crucial role in delivering a refined luxury experience for our worldly clientele. Reporting to the Store Manager or Operations Manager, you will be instrumental in upholding brand standards and supporting all operational processes. In this essential role, you will serve as a brand ambassador, meticulously managing inventory, supporting client services, and contributing to the optimal functioning of our boutique.

Job responsibilities

In this essential role, the Louis Vuitton Operations Associate will ensure the smooth functioning of store operations, directly contributing to back-of-house efficiency and an elevated client experience through key responsibilities including:

• Comprehensive Inventory Management: Supporting the team with the inventory lifecycle, from organization and cycle counts to adjustments, inter-store transfers, and the shipping/receiving process.
• Exceptional Client Services Support: Ensuring the highest standards in preparing and packaging client merchandise, and expertly managing all aspects of client delivery, communication, and tracking.
• Store Facility & Systems Maintenance: Collaborating with management to assist with the maintenance of the store facility, ensuring the organization of all back-of-house areas, and supporting overall store appearance.
• Financial & Policy Adherence: Assisting with budget management, enforcing cash/credit card policies, and ensuring strict adherence to all operational policies and procedures.
• Client Care & Aftersales Coordination: Facilitating the smooth flow of repairs and alterations, providing a superior client experience for services, and maintaining supplies for in-store repairs.

Profile

As a Louis Vuitton Operations Associate, your success relies on embodying a specific set of critical attitudes and skills essential for ensuring seamless operational efficiency and client satisfaction:

• Detail-Oriented & Organized: Demonstrating meticulous attention to detail in managing inventory, stock organization, and all back-of-house processes.
• Process-Driven & Compliant: Adhering strictly to and enforcing all operational policies, brand standards, and internal control directives.
• Proactive Problem-Solver: Adept at troubleshooting client delivery issues, assisting with store facility maintenance, and mitigating potential financial risks.
• Supportive & Collaborative: Providing essential operational support to store management and the team, contributing to efficient workflows and superior client service.
• Brand Ambassador: Consistently representing Louis Vuitton's values and attitudes in all operational duties, contributing to an elevated overall client experience.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM33184