OPERATIONS ASSISTANT (SECURITY) NF-02.

Obsolete Site; Lake Buena Vista (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Obsolete Site's security team in Lake Buena Vista oversees resort safety, monitors operations, and enforces policies to ensure guests and employees are protected.

The role includes first aid certification, responding to emergencies, controlling access, conducting patrols, and maintaining incident reports; a rotating schedule may be required.

Candidates should have prior security experience, strong customer service, and ability to operate CCTV, fire alarm systems, radios, and computers.

Qualifications

• Related experience in security or similar role.

Responsibilities

• Monitor operations and enforce resort safety policies.

Skills

Customer service

English communication

Safety procedures

Emergency response

Teamwork

Conflict management

Tools

Fire alarm system

CCTV

Radios

Computers

Job description

Duties

• Monitors operations to ensure smooth running of AFRC Shades of Green throughout the day and adherence to established schedules of activities and priorities.
• Respond to medical emergencies and to perform needed first aid, including CPR and the use of an AED.
• Know how to respond to and correct problems (if required) with the fire alarm system and when to contact maintenance personnel for immediate service.
• Be able to program, interrogate door locks, and make keys for employees, contractors and guests on an RFID lock system.
• Know how to operate a keywatcher system.
• Correct issues/problems with in-room guest safes.
• Respond to disturbances and be able to determine if local law enforcement must be contacted.
• Must know, understand and enforce evacuation, force protection, safety and security plans, policies and procedures.
• Alert and direct first responders during emergencies.
• Be able to take a statement from a guest or employee and write incident/information reports, attach required material and forward to responsible resort departments as required.
• Perform security at designated area and patrol resort grounds.
• Make routine checks of gates, doors, buildings and equipment ensuring safety and security.
• Maintain resort keys and issue to employees and contractors as required.
• Escort personnel within the resort as needed.
• Maintain log of authorized visitors.
• Perform vehicle inspections when required.
• Perform customer service work that contributes toward the well-being of our guests and employees which includes check ID cards of persons entering the resort and providing directions.
• Use tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to the resorts policies.
• Ensure compliance with fire, safety, and security standards.
• Be familiar with calendar of events in order to inform guests/patrons of scheduled events.
• Maintain assigned area in a clean and orderly manner.
• Report all maintenance issues immediately to a supervisor or maintenance department for repair.

Requirements

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position. Appointee is subject to completion of a favorable suitability determination Tier 1 investigation.
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination may be required
• Must be willing to adhere to strict appearance policy
• Must obtain First aid, to include CPR and use of AED within the first 60 days of employment.
• Must complete Golf Cart training within 60 days of employment.
• Satisfactory completion of pre-employment background checks and a National Agency Check with Inquires in accordance with AR 215-3, 2-13.
• Candidate must be available to work days, nights, weekends and holidays.

Qualifications

• Related experience as described above.
• Previous security experience preferred.
• Must possess excellent customer service skills.
• Be able to read, understand and follow safety and security plans, policy, and procedures.
• Must be able to speak English clearly to give direction and explain policy.
• Must be able to operate and use various safety and other electronic and automated equipment (fire alarm, CCTV, radios, computers, etc).
• The ability to work a rotating schedule that may include evenings, nights, weekends and holidays.
• Experience or knowledge with Microsoft Office software

IN DESCRIBING YOUR WORK EXPERIENCES, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY PLEASE UPLOAD YOUR TRANSCRIPTS.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click

Additional information

• Additional selections may be made from this vacancy announcement for up to ?60 days after the closing date.
• Payment of Permanent Change of Station (PCS) costs ?is not authorized based upon a determination that a PCS move is not in the Government interest.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.