Operations Assistant, North Park

Recruiting - L148 Template; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Recruiting - L148 Template in Dallas, TX, is seeking an Operations Assistant to support the luxury retail sales team and ensure a seamless client experience. You will help expedit stock for stylists, assist with client appointments, process transactions, and help with store transfers and daily reporting.

The ideal candidate has at least an Associate’s degree and two years’ luxury retail experience, is highly organized, and can multitask in a fast-paced environment while delivering excellent

Qualifications

• Associate’s degree or higher required.
• Minimum of two years’ experience in a luxury retail environment.
• Strong interpersonal and communication skills with a client-focused mindset.
• Foreign language skills a plus.

Responsibilities

• General sales support – assist with expediting stock for stylists and client appointments.
• Deliver memorable in-store experiences and build connections to drive repeat business.
• Resolve client issues with a focus on exceeding expectations.
• Cashier duties – process transactions and support selling process needs.
• Support store operations: opening/closing, inventory, and daily revenue reporting.
• Process store transfers, RTVs, and client send sales.
• Provide stock and transfer updates to stylists/management.
• Coordinate alterations/repairs and stock room organization.

Skills

Highly organized

Multitasking

Interpersonal communication

Client service

Issue resolution

Foreign language skills

Education

Associate’s degree or higher

Job description

The Operations Assistant will perform daily operational tasks to assist in ensuring the sales floor is thoroughly supported and will provide excellent client experience through efficient flow of product, follow up cadence, precise client communication, and overall support of the stylists and client relationships. Additionally, they may be responsible for establishing and maintaining a client base to support the boutique’s sales goal.

Responsibilities:

• General sales support responsibilities – supporting entire sales team with expediting stock for stylists and assisting with client appointments
• Consistently delivers memorable in store experiences to all clients; Establish and maintains deep connection with clients and drives repeat business
• Always puts the client first when resolving issues, exceeding expectations
• Cashier responsibilities- assisting in the selling ceremony by processing transactions and accommodating selling process needs\urgencies
• Support the operational functions within the store, operational functions may include: opening/closing procedures, inventory management, and daily revenue reporting
• Processes store transfers, RTV’s, client send sales
• Provide updates to stylists\management on stock and transfer arrivals
• Follow up with any alterations and repairs
• Provide assistance with stock room maintenance and organization

Desired Background:

• Associate’s degree or higher

Experience:

• Minimum of two years’ experience in a luxury retail environment

Skills:

• Highly organized and able to multitask effectively in an extremely fast-paced work environment
• Elevated interpersonal and communication skills and ability to provide exceptional client service
• Aptitude in resolving issues effectively with a client-focused mentality
• Foreign language skills a plus

Physical Requirements:

Ability to stand and walk for long periods of time, climb stairs/ladders, and occasionally bend or kneel to access merchandise.

Frequent use of hands and fingers to operate office equipment; constant communication and visual focus required.

Occasionally lift, carry, or move merchandise and fixtures weighing up to 25 lbs.

Expert

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Equal Opportunity Employer
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