Operations Assistant Manager — Luxury Retail Leader

Bergdorf Goodman, Inc.; New York (NY); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman, a New York luxury retailer, seeks an Assistant Manager, Operations to lead store operations with a focus on team development and service values of Excellence, Imagination & Graciousness.

You will optimize workflows, drive accountability, and support a service-driven culture while collaborating with management to uphold the highest standards of luxury retail and client experience.

Qualifications

• 3+ years of experience with retail operations, inventory management, or store leadership.
• Leadership experience - coaching and inspiring a team.
• Associates must be willing to work based on business need, including evenings, weekends, and holidays

Responsibilities

• Communicate daily operational goals with the team to ensure agreement and execution of priorities.
• Manage workflows to support daily store operations and special projects.
• Lead the financial inventory process within assigned areas, ensuring accuracy and accountability.
• Develop support associates to enhance skills, performance, and career progression.
• Foster a collaborative, customer-centric culture that prioritizes service excellence across the team.
• Partner with Support and Selling Managers through regular meetings to strengthen collaboration and implement operational strategies.
• Ensure staffing and daily coverage across all areas to maintain high operational standards.
• Oversee either a high-volume brand or a mid-level sales volume floor, managing all related operational and team performance metrics.

Skills

Retail operations

Team leadership

Store management

Job description

Bergdorf Goodman, a New York luxury retailer, seeks an Assistant Manager, Operations to lead store operations with a focus on team development and service values of Excellence, Imagination & Graciousness.

You will optimize workflows, drive accountability, and support a service-driven culture while collaborating with management to uphold the highest standards of luxury retail and client experience.