Operations Assistant

Minnesota Bankers Association; Willmar (MN); On-site; USD 28,929 - 34,440; Part time

Benefits offered by this job

Comprehensive healthcare (medical, dental, vision)

401k with employer contributions

Generous PTO

Paid holidays

Paid volunteer time

Job summary

A community-focused bank in Willmar, Minnesota is seeking an Operations Assistant to support back-office functions. This key role involves transaction processing, compliance monitoring, and collaboration with internal teams. The ideal candidate should have a high school diploma, 1-3 years of banking experience, and be detail-oriented. The position offers a competitive pay range of $21 to $25 per hour, with comprehensive benefits including healthcare, life insurance, and a 401k plan.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of banking experience, such as teller or operations.
• Experience with Fiserv Premier is strongly preferred.

Responsibilities

• Perform daily processing and maintenance within the Fiserv Premier platform.
• Process ACH transactions, returns, and exceptions.
• Perform daily balancing and general ledger reconciliations.
• Follow all regulatory requirements (BSA/AML, Reg CC, Reg E, OFAC).
• Assist with customer transaction research and issue resolution.

Skills

Strong attention to detail and accuracy

Working knowledge of banking operations (ACH, wires, deposits)

Ability to multitask and adapt in a small-team environment

Strong organizational and problem-solving skills

Proficiency in Microsoft Office (especially Excel)

Strong communication and teamwork skills

Education

High school diploma or equivalent

1–3 years of banking experience (teller, operations, or bookkeeping)

Experience with Fiserv Premier

Tools

Fiserv Premier

Microsoft Office

Job description

Operations Assistant

1610 E Hwy 12, Willmar, MN 56201

About the Role

We are seeking a detail‑oriented and motivated Operations Assistant to support our back‑office banking functions. This role is essential to ensuring our daily operations run smoothly—from processing transactions to supporting internal teams. In our small, community‑focused bank, you’ll have the opportunity to work across multiple areas, contribute meaningfully, and see the direct impact of your work.

What You’ll Do

• Core Processing (Fiserv Premier)
  • Perform daily processing and maintenance within the Fiserv Premier platform
  • Process transactions, corrections, adjustments, and exception items
  • Assist with end‑of‑day and month‑end processing and balancing
  • Troubleshoot system issues and work with Fiserv support as needed
• Deposit & Payment Operations
  • Process ACH transactions, returns, and exceptions
  • Handle wire transfers, including verification and posting
  • Process check returns, chargebacks, and adjustments
  • Monitor NSF and overdraft activity
  • Assist with debit card and ATM‑related issues
• Reconciliations & Balancing
  • Perform daily balancing and general ledger reconciliations
  • Complete correspondent bank reconciliations
  • Research and resolve discrepancies promptly
  • Maintain accurate documentation for audits
• Compliance & Risk
  • Follow all regulatory requirements (BSA/AML, Reg CC, Reg E, OFAC)
  • Assist with audits, CTRs, and SAR support
  • Monitor and elevate suspicious activity
  • Ensure proper documentation and record retention
• Support & Collaboration
  • Serve as a resource for branch staff on operational questions
  • Assist with customer transaction research and issue resolution
  • Work closely with team members to support overall bank operations

This role’s typical hourly base pay range is between $21 and $25 per hour. Compensation may vary based on individual job‑related knowledge, skills, expertise, and experience.

Benefits

Home State Bank has established various competitive benefits designed to assist our employees in living healthy lives and preparing for retirement. These benefits include comprehensive healthcare (medical, dental, vision), life insurance, a 401k with employer contributions, generous PTO, paid holidays, and paid volunteer time.

What We’re Looking For

Education & Experience

• High school diploma or equivalent required
• 1–3 years of banking experience (teller, operations, or bookkeeping)
• Experience with Fiserv Premier strongly preferred

Skills & Abilities

• Strong attention to detail and accuracy
• Working knowledge of banking operations (ACH, wires, deposits)
• Ability to multitask and adapt in a small‑team environment
• Strong organizational and problem‑solving skills
• Comfortable learning and navigating core systems
• Proficiency in Microsoft Office (especially Excel)
• Strong communication and teamwork skills

Equal Opportunity Employer-Home State Bank is committed to equal employment opportunity for all employees and applicants.