Operations Assistant

WNYRIC Districts; Village of Silver Creek (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

WNYRIC Districts is seeking an Office Assistant - Receptionist to handle reception and office tasks, greet visitors, manage calls, and perform data entry in a collaborative environment.

Candidates should meet Civil Service requirements, demonstrate excellent customer service, and possess strong written and verbal communication skills, with the ability to organize and prioritize under pressure.

Qualifications

• For consideration, individuals must hold title or be eligible through civil service or upcoming written exam.
• Must communicate effectively with parents, students, staff and community members.
• Ability to organize and prioritize tasks and maintain composure under pressure.
• Must meet Civil Service requirements for operations assistant.
• Demonstrate exceptional customer service and written/oral communication skills.

Responsibilities

• Complete reception and office duties including greeting visitors, managing phone calls, typing/word processing, database entries; filing, and other tasks.
• Work collaboratively with others and communicate effectively with parents, students, staff and community members; organize tasks.
• Possess excellent written and oral communication skills and maintain professional conduct.

Skills

Communication skills

Customer service

Organizational skills

Team collaboration

Job description

Classified - Position - Office Assistant - Receptionist

Job Number 3300057381

Start Date

Open Date 11/03/2026

Closing Date 11/13/2026

Attachments

DUTIES:

• For consideration, individuals must currently hold title or be determined eligible by Chautauqua County Civil Service through the current eligible canvass list or deemed eligible to take upcoming written exam.
• Must be able to work collaboratively with others; communicate effectively with parents, students, staff and community members; organize and prioritize tasks; and demonstrate the ability to maintain composure and effectiveness when faced with unexpected events.
• Complete reception and office duties including greeting visitors, managing phone calls, typing/word processing, database entries; filing, and other tasks as assigned. Must be able to work collaboratively with others; communicate effectively with parents, students, and staff and community members; organize and prioritize tasks.
• For internal consideration, individuals must currently hold title or be determined eligible by Chautauqua County Civil Service through the current eligible canvass list or deemed eligible to take upcoming written exam.
• For additional qualifications, see the Civil Service attachment.

REQUIREMENTS:

• Must meet Civil Service requirements for operations assistant.
• Possess a positive attitude, initiative, confidentiality, professionalism and ethical conduct in all aspects of the work environment.
• Possess exceptional customer service skills and maintain excellent working relationships.
• Possess excellent written and oral communication skills.
• Dependable, punctual, excellent organizational skills, ability to work under pressure, and maintain follow-through