Operations Assistant

LHH; Middle River (MD); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

401K

Job summary

LHH is partnering with an organization in Middle River, MD to hire an Operations Assistant. This in-office role centers on administrative duties, data entry into the Warehouse Management System (WMS), and ensuring smooth warehouse and customer processes.

The ideal candidate is highly organized with 1–2 years in logistics or customer service, proficient in MS Office, and ready to support drivers, vendors, and the warehouse team. Temp-to-perm opportunity with 8:00 AM–5:00 PM schedule.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in customer service, logistics, transportation, warehousing, distribution, moving & storage, or a related operational environment preferred.
• Experience in the moving and storage industry is a plus.
• Strong verbal and written communication skills.
• Experience with warehouse, logistics, or transportation management systems preferred.
• Strong organizational and multitasking skills.
• A positive, customer-focused “Whatever It Takes” attitude.

Responsibilities

• Serve as the primary point of contact at the receiving window for drivers, vendors, carriers, and visitors.
• Check in incoming drivers and review paperwork for accuracy and completeness.
• Coordinate with warehouse personnel when deliveries arrive and direct drivers to the appropriate area.
• Receive completed delivery paperwork and accurately enter information into the Warehouse Management System (WMS).
• Update customer inventory and shipment statuses and ensure delivery information is accurately recorded.
• Review and process driver logs, bills of lading, inventories, freight bills, accessorial charges, and other operational documentation.
• Scan, upload, and task paperwork within company systems to support billing and payroll processes.
• Receive and inspect incoming freight, verifying quantities and condition against shipping documents.
• Tag, label, and track freight to ensure proper identification and inventory control.
• Create, maintain, and update storage files, logs, and operational records.
• Prepare and distribute inventory reports and other operational documentation.
• Coordinate with customer service, drivers, warehouse personnel, carriers, and third-party vendors.
• Assist with third-party services at origin and destination locations and maintain related records.
• Contact customers as needed regarding shipment details, delivery schedules, and service updates.
• Support final-mile delivery activities through documentation and administrative coordination.
• Provide general administrative support to the Operations Department.
• Take on additional responsibilities as assigned by management.

Skills

Organization

Detail orientation

Communication

Team collaboration

Multitasking

Data entry

Customer service

MS Office

Education

High school diploma

Tools

WMS

Microsoft Office

Job description

Schedule: Monday–Friday, 8:00 AM–5:00 PM, with a 1-hour lunch

Work Arrangement: In-office

Pay: $21–$24/hour

Employment Type: Temp-to-perm

About the Role

LHH is partnering with an organization looking for an Operations Assistant to join their Operations team in Middle River, MD. This is an administrative, customer-service-focused role that sits at the center of our day-to-day operations and keeps information, paperwork, drivers, warehouse activity, and customers moving in the right direction. You’ll coordinate check-ins, make sure the warehouse team knows when deliveries arrive, process the paperwork once a delivery is complete, and enter accurate information into our Warehouse Management System (WMS).

What You’ll Do

• Serve as the primary point of contact at the receiving window for drivers, vendors, carriers, and visitors.
• Check in incoming drivers and review paperwork for accuracy and completeness.
• Coordinate with warehouse personnel when deliveries arrive and direct drivers to the appropriate area.
• Receive completed delivery paperwork and accurately enter information into the Warehouse Management System (WMS).
• Update customer inventory and shipment statuses and ensure delivery information is accurately recorded.
• Review and process driver logs, bills of lading, inventories, freight bills, accessorial charges, and other operational documentation.
• Scan, upload, and task paperwork within company systems to support billing and payroll processes.
• Receive and inspect incoming freight, verifying quantities and condition against shipping documents.
• Tag, label, and track freight to ensure proper identification and inventory control.
• Create, maintain, and update storage files, logs, and operational records.
• Prepare and distribute inventory reports and other operational documentation.
• Coordinate with customer service, drivers, warehouse personnel, carriers, and third-party vendors.
• Assist with third-party services at origin and destination locations and maintain related records.
• Contact customers as needed regarding shipment details, delivery schedules, and service updates.
• Support final-mile delivery activities through documentation and administrative coordination.
• Provide general administrative support to the Operations Department.
• Take on additional responsibilities as assigned by management.

What We’re Looking For

• Highly organized and able to keep track of multiple priorities.
• Detail-oriented and accurate with paperwork and data entry.
• Comfortable working in both an office and warehouse environment.
• Professional and friendly when interacting with customers, drivers, vendors, and coworkers.
• Comfortable working with frequent interruptions and changing priorities.
• Efficient and able to work within time constraints.
• A strong communicator who knows how to collaborate across departments.
• Comfortable using computers, office equipment, telephones, Microsoft Office, and business software.
• Dependable, adaptable, and willing to pitch in wherever the Operations team needs support.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in customer service, logistics, transportation, warehousing, distribution, moving & storage, or a related operational environment preferred.
• Experience in the moving and storage industry is a plus.
• Strong verbal and written communication skills.
• Experience with warehouse, logistics, or transportation management systems preferred.
• Strong organizational and multitasking skills.
• A positive, customer-focused “Whatever It Takes” attitude.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers