Operations Assistant

WelbeHealth, LLC.; La Quinta (CA); On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

Medical insurance (Medical, Dental, V

PTO 17 days, 12 holidays, 6 sick days

Advancement opportunities

401(k) match

Job summary

WelbeHealth, LLC. is seeking an Operations Assistant to support day-to-day program operations. You will greet participants, manage scheduling, handle inventory, and provide on-site, in-home, and telehealth support.

You will help with events, communications, and cross-team coordination to keep projects on track. The role demands strong MS Office skills, 2+ years as an Administrative Assistant, and a willingness to work onsite Monday–Friday, 8:00 AM–4:30 PM.

Qualifications

• High school diploma or equivalent required; associate/bachelor's preferred.
• Experience as an Administrative Assistant is expected (2+ years).
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Greet and check in participants, schedule and calendar management.
• Inventory ordering and management; on-site/in-home/telehealth support.
• Plan events and coordinate with departments; track deadlines.
• Facilitate meetings; take minutes; document action items.
• Support customer service and service recovery for participants and partners.
• Manage front desk duties: greet visitors, sign-in/out, badges, screening.

Skills

Administrative support

Bilingual English/Spanish

Microsoft Office Suite

Education

High school diploma or equivalent

Associate/Bachelor degree preferred

Tools

Microsoft Office

Job description

At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population.

The WelbeHealth Operations Assistant, reporting into our Day Center Leadership team, plays a pivotal role in ensuring smooth and efficient program operations. This position involves a wide range of operational and administrative duties, that include but are not limited to, greeting and checking in participants, scheduling and calendar management, inventory ordering and management, on-site/in-home/telehealth participant support, and event planning. The Operations Assistant will support projects and communications as needed, assisting with deliverable creation, tracking deadlines and timelines, and acting as the liaison between various departments and teammates to ensure work is progressing.

• Coordinate meetings and assist with scheduling needs for participants and internal staff
• Collaborate with teammates to support projects and workstreams, ensuring timely completion of tasks
• Act as a liaison for internal and external stakeholders, communicating effectively and professionally
• Attend, facilitate, take minutes, and document action items for meetings as needed
• Assist with customer service and service recovery for participants and other partners as needed
• Manage front door when needed, ensuring visitors and participants are greeted, sign in and out, receive their badges and appropriate entrance screenings, and do not elope

Job Requirements:

• Must be 18 years old
• High school diploma or equivalency required, associate’s/bachelor’s degree preferred
• Bilingual English/Spanish strongly preferred
• Minimum of two (2) years of experience as an Administrative Assistant
• Demonstrated technological skills with Microsoft Office – Outlook, Word, Excel, PPT
• Demonstrated ability to prioritize and direct in a fast-paced environment
• Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits of Working at WelbeHealth:

Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• And additional benefits

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

$26.89 - $35.50 USD

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in WelbeHealth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.