Operations Assistant

Giltner Logistics; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Wellness Benefit Program

PTO

Flexible Spending Account

Aflac

Job summary

Giltner Logistics in Boise, Idaho, is seeking an Operations Assistant to support the Account Managers in the G3 Regional Brokerage Division. You will help track shipments, schedule appointments, create shipments, and handle billing while ensuring SOPs are followed.

The ideal candidate is organized, detail-oriented, able to multitask, communicates well under pressure, and thrives in a team. This full-time role offers growth opportunities, comprehensive benefits, and a dynamic logistics

Qualifications

• Strong organizational skills with attention to detail.
• Excellent time management and the ability to multitask.
• Ability to manage large amounts of information effectively.
• Ability to communicate clearly in high-stakes situations.
• Strong interpersonal skills and a dynamic personality.

Responsibilities

• Assist Account Manager team with client and carrier tasks including track and trace, scheduling, shipment creation, and billing procedures.
• Maintain compliance with SOPs and best practices to support group and partner success.
• Achieve and exceed individual and team goals.
• Complete tasks efficiently and on time.

Skills

Strong organizational skills

Time management

Multitasking

Information management

Communication under pressure

Interpersonal skills

Job description

Job Position: Operations Assistant

Location: Boise, Idaho

Employment Type: Full-time

Benefits: Benefits Include medical, dental, vision, paid time off, and a 401k

Business: Freight Brokerage Firm

Operations Assistant Job Description

The Operations Assistant within our G3 Boise Regional Brokerage Division will support the day-to-day operations of the Account Managers in the G3 Division. The individual is responsible for ensuring that all processes and procedures are followed and completed on behalf of each customer who works with Giltner Logistics. The successful candidate will have great energy and focus, a passion for logistics, a desire to learn and improve, and a commitment to the success of the company. If you are someone who works well in a team environment and loves to complete tasks, this is a great opportunity for you.

Operations Assistant Responsibilities

• Assistant to Account Manager team for Client and Carrier facing duties including but not limited to: Track and trace updates, Appointment Scheduling/ Management, Shipment Creation/ Management, Shipment Billing procedures

• Maintain compliance of all SOPs and Best Practices to ensure the success of the group and our Partners

• Achieve and exceed individual and team goals

• Complete expected tasks in an efficient and timely manner

Operations Assistant Qualifications

• Strong organizational skills with attention to detail

• Excellent time management skills with the ability to multitask

• Ability to manage large amounts of information

• Ability to communicate effectively in a high stakes situation

• Strong interpersonal skills and a dynamic personality

What We Offer

• Opportunity for Professional & Personal Growth

• Medical, Dental, and Vision Insurance

• Flexible Spending Account

• Aflac

• 401(k)

• Wellness Benefit Program

• PTO

Who We Are

We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.

Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.

*Pre-employment reference checks, background check, and drug screen are required for all positions within Giltne