Operations Assistant

Red Lab Logistics Inc; Charleston (SC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Bonus Potential

Medical, Dental, and Vision coverage

401k

Job summary

Red Lab Logistics is seeking an energetic Operations Assistant who balances strategy with relationship building to keep shipments moving and customers satisfied.

You will be the daily touchpoint for shippers and carriers, book and monitor freight across lanes, and resolve issues in real time while ensuring data accuracy from tender to invoice.

Join a collaborative, fast-paced team that values initiative, accountability, and growth in a modern 3PL environment.

Qualifications

• Experience in logistics, brokerage or supply chain role.
• Organized, adaptable, and thrives under pressure.
• Proficient with spreadsheets and TMS.
• Excellent written and verbal communication.
• Ability to manage multiple tasks simultaneously and accurately.

Responsibilities

• Be the daily point of contact for shippers and carriers - ensuring every shipment runs smoothly.
• Book, schedule, and monitor freight across a variety of lanes and accounts.
• Handle real-time updates, resolve issues, and communicate clearly to keep everyone informed.
• Maintain organized shipment data from tender to invoice - accuracy matters.

Skills

Logistics experience

Organizational skills

Communication skills

Multitasking

Problem solving

Tools

TMS platforms

Excel/Sheets

Job description

Red Lab Logistics is on the hunt for a sharp, energetic Operations Assistant who's equal parts strategist and relationship-builder. This isn't just about tracking trucks—it’s about driving results, growing accounts, and being the connective force between carriers, customers, and our internal team.

You’ll thrive here if you’re quick on your feet, laser-focused on details, and passionate about turning logistics into a seamless, profitable experience for everyone involved.

Your Role: What You'll Own

• Be the daily point of contact for shippers and carriers - ensuring every shipment runs smoothly
• Book, schedule, and monitor freight across a variety of lanes and accounts
• Handle real-time updates, resolve issues, and communicate clearly to keep everyone informed
• Maintain organized shipment data from tender to invoice - accuracy matters

Who You Are

• You’ve got experience in logistics, brokerage or supply chain role
• You’re organized, adaptable, and thrive under pressure
• You know how to prioritize when every minute counts
• You’re confident with spreadsheets, TMS platforms, and jumping between tasks
• You communicate like a pro - written, spoken, and everything in between
• You enjoy solving problems and closing deals just as much as checking off a to-do list

Nice to Have (But Not Required):

• 3PL or sales experience
• A track record of managing a customer customer base
• Comfortable reading the market and negotiating with carrier reps

Why Red Lab?

• Bonus Potential
• Medical, Dental, and Vision coverage
• 401k
• A team that’s collaborative, driven, and genuinely fun to work with
• Regular company events and a startup-minded culture without corporate red tape

Salary: $50,000 - $55,000 annually, based on experience, with additional bonus potential tied to BOB performance.

Who We Are

Red Lab Logistics is a modern 3PL built to streamline freight from quote to delivery. We're not chasing updates - we've built the systems to eliminate chaos and improve transparency for shippers and carriers alike.

We empower our team to take ownership, move fast, and break out of the traditional mold. No gatekeeping, no saturated territories - just a wide-open map and the tools to go after it.

Ready to make an impact in freight and grow with a company that gets it?

Red Lab Logistics is proud to be an Equal Opportunity Employer. We believe in a diverse and inclusive workplace where everyone can thrive.