Operations Assistant

Lakeland Manufacturing Inc.; Alexandria (MN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Career growth opportunities

Job summary

Lakeland Manufacturing in Alexandria, MN is seeking an organized Operations Assistant to support multiple areas of the business. The role offers a daylight schedule, Monday through Thursday, 6:00 AM to 4:30 PM, plus a $3,000 sign-on bonus.

You will handle calls, orders, office administration, and coordination with production, purchasing, and HR. The position requires accuracy, reliability, and good communication; compensation ranges from $60,000 to $65,000 annually.

Qualifications

• Two or more years of administrative, accounting, customer service, or office-support experience.
• Working knowledge of Microsoft Outlook, Word, and Excel; ability to learn company systems.
• Experience with SAP, JobBOSS, or a similar ERP/MRP system is preferred.

Responsibilities

• Answer and route calls, greet customers and visitors, receive packages, manage mail, maintain office supplies, and support shared office areas.
• Receive and process customer purchase orders; verify quantities, lead times, revision levels, and pricing; resolve discrepancies; and respond to order-status questions.
• Enter and maintain orders in our internal system, prepare job packets and supporting documents, and update customer order spreadsheets and production schedules.
• Coordinate expected production and shipping dates, process schedule changes, and distribute updated schedules.
• Document customer complaints and warranty claims, route issues for investigation, track corrective actions, and coordinate customer follow-up.
• Assist with routine accounts payable and accounts receivable activities, including data entry, invoice and purchase-order matching, check processing, customer billing, cash collections, filing, and approval routing.
• Maintain purchasing and vendor records, coordinate required documentation and approvals, and help resolve routine discrepancies.
• Partner with Human Resources and site leadership to coordinate interviews, onboarding and offboarding paperwork, employee communications, training records, meetings, meals, and employee events.
• Maintain organized safety, quality, training, and audit records; document procedures; cross-train on critical tasks; and provide backup coverage for essential office functions.

Skills

MS Office proficiency

Attention to detail

Organizational skills

Customer service orientation

Education

High school diploma or equivalent

Associate degree or related administrative training

Tools

SAP

JobBOSS

ERP/MRP system

Job description

Operations Assistant

Lakeland Manufacturing | Alexandria, MN

Daylight Schedule: Monday - Thursday, 6:00 AM - 4:30 PM

Now Offering a $3,000 Sign-On Bonus!

Build Precision. Build Your Future.

Since 1989, Lakeland Manufacturing has been producing precision machined components for customers across a variety of industries. As part of the Marmon family of companies and backed by Berkshire Hathaway, we combine the stability of a large organization with the culture of a growing, team-oriented machine shop.

We are looking for an organized, dependable individual who enjoys supporting multiple areas of a business and takes pride in accuracy, follow-through, and helping others. If you are comfortable balancing changing priorities, working with customers and employees, and keeping important office processes moving, we want to hear from you.

Compensation

$60,000 - $65,000 annually, depending on experience.

What You’ll Do

• Answer and route calls, greet customers and visitors, receive packages, manage mail, maintain office supplies, and support shared office areas.

• Receive and process customer purchase orders; verify quantities, lead times, revision levels, and pricing; resolve discrepancies; and respond to order-status questions.

• Enter and maintain orders in our internal , prepare job packets and supporting documents, and update customer order spreadsheets and production schedules.

• Coordinate expected production and shipping dates, process schedule changes, and distribute updated schedules.

• Document customer complaints and warranty claims, route issues for investigation, track corrective actions, and coordinate customer follow-up.

• Assist with routine accounts payable and accounts receivable activities, including data entry, invoice and purchase-order matching, check processing, customer billing, cash collections, filing, and approval routing.

• Maintain purchasing and vendor records, coordinate required documentation and approvals, and help resolve routine discrepancies.

• Partner with Human Resources and site leadership to coordinate interviews, onboarding and offboarding paperwork, employee communications, training records, meetings, meals, and employee events.

• Maintain organized safety, quality, training, and audit records; document procedures; cross-train on critical tasks; and provide backup coverage for essential office functions.

What We’re Looking For

Preferred Qualifications

• High school diploma or equivalent required; associate degree or related administrative training preferred.

• Two or more years of administrative, accounting, customer service, or office-support experience preferred; manufacturing experience is a plus.

• Working knowledge of Microsoft Outlook, Word, and Excel, with the ability to learn company systems.

• Experience with SAP, JobBOSS, or a similar ERP/MRP system is preferred.

• Accurate data-entry, basic math, recordkeeping, and document-management skills.

• Strong organization, time management, communication, and customer-service skills.

• Ability to handle confidential information with discretion, work independently, take initiative, and collaborate across multiple functions.

Physical Requirements

• Ability to regularly operate a computer, telephone, and other office equipment and remain in a stationary position for extended periods.

• Ability to move throughout the office and occasionally enter the production floor while wearing required personal protective equipment.

• Ability to occasionally lift or move office materials and supplies weighing up to 20 pounds.

Why Lakeland Manufacturing?

• Competitive pay based on experience and skill level

• Medical, Dental, and Vision Insurance

• 401(k) with Company Match

• Paid Time Off and Paid Holidays

• Career growth opportunities within Lakeland Manufacturing and the Marmon family of companies

• Stable, team-oriented work environment backed by Berkshire Hathaway

Ready to Join the Team?

Candidates must be authorized to work in the United States for any employer. Sponsorship for work authorization (e.g., H-1B, green card, etc.) is not available.

Lakeland Manufacturing is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.