Operations & Asset Manager

Radial Entertainment Company; Los Angeles (CA); Hybrid; USD 71,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Radial Entertainment is seeking an Operations & Asset Manager to join its Creative Services team in Los Angeles. This role anchors traffic, capacity planning, and media asset management for all marketing materials across print, digital, and audio/visual.

It will lead MAM system administration and metadata governance, ensuring timely delivery while supporting a fast-paced team. The position is hybrid and requires residency in the Los Angeles metropolitan area, with a full benefits package

Qualifications

• 4–6+ years of experience in creative operations, production management, or traffic coordination within a high-volume environment.
• Hands-on experience with a Media Asset Management (MAM) or Digital Asset Management (DAM) system.
• Proficiency with project management and work-order software; strong knowledge of standard office productivity tools.
• Working knowledge of design and video production outputs, asset formats, and specs across media.

Responsibilities

• Serve as the entry point for creative work, confirming briefs are complete, scoped, and prioritized before assignment.
• Manage daily Creative Services workflow; advise VP on priority when demand exceeds capacity.
• Set and enforce milestones against release slate and platform/partner requests.
• Own day-to-day workflow systems and report on volume, turnaround, on-time delivery and capacity.

Skills

Traffic coordination

Project management

Media Asset Management

DAM systems

Stakeholder communication

Tools

MAM/DAM software

Office productivity tools

Design/video tools familiarity

Job description

We are seeking an Operations & Asset Manager to join Radial Entertainment’s Creative Services team.This role is the operational backbone of the department and carries two mandates. The first is trafficand project management: owning the front door of the department, including intake, prioritization,capacity planning, and timelines for creative workflow. The second is Media Asset Management (MAM)for Creative Services: the ingest, quality control, metadata, archive, and delivery of all incoming,outgoing, and archived marketing materials across print, digital, and audio/visual. This role will lead thedepartment’s administration of the new MAM system and metadata, and will hold file discipline acrossthe team until the system officially launches company-wide. The Operations & Asset Manager isexpected to hold the standard consistently, including returning work that isn’t ready, while keeping thecreative team supported and productive.

Department: Operations
Reports to: Vice President, Creative Services
Exemption Status: Exempt
Pay Rate: $70,500k - $85,000k if annualized DOE
Paid Time Off: Holidays, Vacation, Paid Sick Leave, Personal Days
Compensation: Full benefits package including 401(K) with match, medical, dental, vision, and more
Work Location: Hybrid, must reside in Los Angeles Metropolitan area

Key Responsibilities:

Traffic and Project Management

Serve as the point of entry for creative work; confirm each brief is complete, scoped, andprioritized before it is assigned.

Manage daily Creative Services’ workflow, and recommend priority calls to the VP when demand exceeds capacity.

Set and enforce Creative Services’ milestones against Radial's release slate as well as platformand partner requests.

Own Creative Services workflow systems day-to-day (work orders, routing, status tracking) andreport on volume, turnaround, on-time delivery and capacity - tracking title and project status,chasing missing information, and managing stakeholder expectations.

Media Asset Management and Metadata Governance

Serve as the Creative Service’s administrator of the MAM as it pertains to the department’s asset management.

Enforce the standardized metadata schema, keyword framework, file-naming convention, and folder structure across print, digital, and audio/visual assets as they flow through Creative Services.

Own the asset-ingest protocol for all finished marketing materials coming into the department,internal or external (agencies, vendors, international licensors): a single landing zone, QC againsta defined checklist (specs, required legal elements, version control), return of failed assets withnotes, and ingest of approved assets with required metadata.

Confirm archived assets are connected to rights data in the company's rights managementsystem, and flag missing, unclear, or restricted rights to the appropriate rights or legal contactbefore assets are released for use.

Document procedures for intake, QC, ingest, and delivery, and evaluate and pilot new tools andautomation as the department's needs evolve.

Qualifications

4–6+ years of experience in creative operations, creative production management, or trafficcoordination within a high-volume agency or in-house creative team.

Hands-on experience using a Media Asset Management (MAM) or Digital Asset Management(DAM) system.

Proficiency with project management and work-order software and standard office productivitytools.

Working knowledge of industry-standard design and video production tools and their outputs,and of asset formats and specs across print, digital, and audio/visual.

Working knowledge of legal requirements on marketing materials, such as billing blocks,copyright notices, ratings, and licensor approvals; this is not a legal role and does not requirecontract interpretation.

Strong communication and diplomacy; able to hold firm boundaries with stakeholders whilekeeping the creative team supported and productive.

Sharp attention to detail, strong organizational skills, and the ability to adjust priorities in a fast-paced environment.

Self-starter who owns a full workload independently with minimal oversight.

Preferred:

Experience in entertainment, home entertainment, or content distribution, with anunderstanding of creative teams and workflows.

Understanding of video production asset structures and visual specs (camera codecs, proxies,audio tracks, file resolution/specs) and their storage impact.

Familiarity with rights management concepts (territory, term, usage restrictions) and rightsmanagement systems.

A passion for television and film and a desire to explore technology and tools.

Radial Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.