Operations Area Manager

DuraMark Technologies Inc.; Saint Paul (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

DuraMark Technologies Inc. is seeking a Production Supervisor to coordinate daily activities, remove obstacles, and drive lean improvements across a print production area in Minnesota.

You will develop teams, monitor processes, ensure safety and quality, and manage capacity to meet on-time delivery and productivity targets. Responsibilities include leading tier meetings with the GM/Site Leader, coaching group leaders, and applying root-cause problem solving tools.

Qualifications

• 5–15 years supervisory experience in a print production environment.
• Experience managing digital printing, screen printing, die cutting, lamination, finishing, converting equipment, shipping, receiving and warehouse management.
• Familiar with safety programs, quality processes, production scheduling, and component drawings/routings.
• Successful application of Lean tools (VSM, CCF, mistake proofing, visual management, A3 problem solving).
• Quality issue problem solving including 5Y’s, A3 problem solving, process mapping.

Responsibilities

• Coordinate day to day activities of employees and remove obstacles to safe, efficient production.
• Develop teams and implement and monitor processes for a production area.
• Ensure safety, quality, uptime, and capacity to achieve on-time delivery and productivity.
• Lead continuous improvement through lean tools and kaizen events.
• Audit processes, manage equipment maintenance, standard work, safety/quality procedures, and material flow.
• Attend tier meetings with GM/Site Leader and report outcomes; document issues and data for problem solving.

Skills

Team development

Lean principles

Cross-functional collaboration

Calendar management

Process oriented

Follow-through on commitments

MS Office

MRP software

Payroll

Education

Operations or Engineering degree

Tools

MRP software

MS Office

Job description

Basic Function:

• Coordinate the day to day activities of employees and remove obstacles (process, policy, or physical) that restrict safe, efficient production
• Develop teams and implement and monitor processes for a production area
• Ensure the safety of your team, the quality of your processes, improve uptime by maintenance of assets, and manage capacity to achieve on time delivery and increase productivity
• Drive continuous improvement and enhance the team spirit through the application of lean tools.

Reporting Relationships:

Reports to: General Manager/Site Leader

Direct reports: Group Leaders (across multiple shifts, if necessary), lead up to 5 group leaders and up to 50 hourly employees.

Objective and Overview:

• Reinforce our lean vision and DuraMark values
• Provide coaching to group leaders to help them become technically competent while also improving their capability to coach and motivate their team members (people leadership skills)
• Take care of your team (payroll, safety audits, tiered meetings, recognition, and discipline)
• Lead the tier 2 meeting for area, attend and report out in the tier 3 meeting with the GM/Site Leader
• Deliver to your customer (review schedules, coordinate teams, document issues and collect data for problem solving)
• Improve your processes (develop solutions based on root cause analysis and implement action plans supported by documentation and training)
• Participate in the site wide continuous improvement process by ensuring that a kaizen events are held in your area on a regular basis
• Participate in meetings with the plant management team to establish goals and priorities, improve alignment, communication, and coordination of resources
• Audit your processes (equipment maintenance, standard work, safety and quality procedures, product routings and BOM, and material flow)
• Make time to manage your agenda, follow up on commitments, and prepare for other activities

Role Requirements:

Education:

Operations or engineering degree is preferred. Relevant experience and equivalent knowledge may be considered.

Experience:

Prefer 5 to 15 years supervisory experience in a print production environment. Experience should include managing digital printing, screen printing, die cutting, lamination, finishing, converting equipment, shipping, receiving and warehouse management. The candidate should be familiar with safety programs, quality processes, production scheduling, and component drawings/routings.

Successful application of Lean tools such as VSM, CCF, mistake proofing, visual management, A3 problem solving.

Quality issue problem solving that includes: 5Y’s, A3 problem solving, process mapping.

Position Competencies:

• Able to develop teams motivate others and work with cross-functional teams
• Implementation of Lean principles with results
• Attention to detail and disciplined
• Able to manage their calendar and balance multiple objectives
• Process oriented (map a process, problem solving to root cause, implement an action plan)
• Demonstrated ability to follow through on commitments
• Computer skills (MS office, MRP software, payroll)

Decision Making:

• Coordinate your work team to meet customer requirements
• Resolve employee issues, guided by company and department policy
• Manage an expense budget for maintenance, supplies, and support material
• With your peers and team determine priorities for continuous improvement

Confidential Information:

• Sales and production figures (units and dollars)
• Strategic plans
• Technical Product and Process information

DuraMark Core Values

1. Customer Focused

• Give our Customers the Best Experience Possible

2. Do the Right Thing

• Act with Integrity and Trust
• Confront the Hard Stuff
• Treat People the Way You Want to Be Treated

3. Positive “Get It Done” Attitude

• Motivate Others
• Work Hard and Have Fun
• Committed to Quality and Execution

4. Collaborative Team Player

• Adaptive to Change
• “Win As A Team” Mentality
• Creative Problem Solver
• Humble and Confident Contributor

5. Passion to Grow

• Achievement Driven With a “Will to Win”
• Energetic Competitor
• Curious Learner

Equal Opportunity Employer: This organization is an equal opportunity employer and does not discriminate based on race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission. All qualified applicants will receive consideration for employment without regard to these protected characteristics.