Operations and Strategy Manager, Public Sector

Scale AI, Inc.; California, San Francisco (MO, CA); Remote; USD 196,000 - 245,000; Full time

Job summary

An innovative firm is seeking an Operations and Strategy Manager to join its growing Public Sector team. This role involves tackling complex problems and developing strategies to enhance operational efficiency for AI applications in government. The ideal candidate will have extensive experience in operations and project management, with a strong focus on outcomes and data-driven decision-making. You'll work closely with diverse teams, driving impactful initiatives that advance national security through cutting-edge AI solutions. If you're passionate about technology and eager to make a difference, this opportunity is perfect for you.

Benefits

Comprehensive health coverage

Dental and vision insurance

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Qualifications

• 10+ years in operations, strategy, or consulting roles.
• Experience in product/project management from conception to launch.
• Strong orientation towards outcomes with scrappy problem-solving.

Responsibilities

• Catalyze public sector strategy and tackle ambiguous questions.
• Develop solutions for high-priority outcomes with technical stakeholders.
• Craft strategies for operational growth and identify blind spots.

Skills

Analytical Skills

Project Management

Interpersonal Skills

Data Analysis

Problem Solving

Education

MBA

Technical Degree

Tools

Python

SQL

Job description

Operations and Strategy Manager, Public Sector

Locations: Washington DC, San Francisco, Remote

Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and generative AI applications. The mission of Scale's Public Sector operations team is to deliver high-quality, high volume data to accelerate the development of AI applications in the U.S. government. As a key member of the Public Sector operations leadership team, you will be on the front lines of operational strategy for this work.

We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems and building strong teams and relationships while doing it, we'd love to hear from you!

You will:

• Report directly to the Director of Delivery and Operations to catalyze Scale's public sector strategy


• Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of technical stakeholders (engineering, analytics, product managers, geospatial experts, etc.)


• Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member


• Craft strategies that propel public sector operations growth and organizational evolution


• Identify cross-project blind spots across our customer programs and uplevel our operational approaches

Ideally you'd have:

• 10+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work


• Experience in product or project management, taking projects from conception to launch


• A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results


• A strong orientation towards outcomes and a history of being scrappy when it counts


• An easygoing interpersonal style and ability to work and build relationships with a wide range of people


• Experience leading small teams and managing multiple, complex work streams


• A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security

Nice to haves:

• MBA or relevant technical degree


• Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes


• Background in intelligence work and working with / within the U.S. government


• Active U.S. security clearance (Secret or Top Secret)

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

The base salary range for this full-time position in the location of Washington DC is:

$196,000—$245,000 USD

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.