Operations and Outreach Assistant - CNE (HYBRID in Wheeling)

WVU Medicine; Wheeling (WV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

None

Job summary

WVUH West Virginia University Hospitals in Wheeling seeks an Operations and Outreach Assistant to support the nursing program. You will handle administrative tasks, coordinate community outreach, and assist admissions and communications.

You will also manage records, events, and marketing efforts to promote the program and engage students, faculty, and partners. The role emphasizes collaboration across departments, data management, and a positive, inclusive working environment while maintaining

Qualifications

• High school diploma or equivalent required.
• 1 year of admin or program support experience required.
• 4 years admin/program support experience preferred in education or healthcare.

Responsibilities

• Coordinate community outreach, recruiting, partnership, and service activities.
• Plan and execute external events and community engagement, including logistics and communications.
• Engage with prospective students, faculty, and staff as a program representative.
• Serve as a point of contact for inquiries, conduct facility tours, and provide program information.
• Assist admissions-related processes and communications.
• Maintain records for students, alumni, partnerships, courses, and activities; assist with data collection and reporting.
• Lead social media and marketing efforts, including newsletters and digital communications.
• Foster alumni engagement and collaborate with faculty and external partners.
• Provide administrative support across departments and manage supplies/inventory.

Skills

Administrative experience

Communication skills

Event planning

Social media

Data management

Education

Associate or bachelor’s degree in related field

High school diploma or equivalent

Job description

Welcome! We’re excited you’re considering an opportunity with us!

The Operations and Outreach Assistant provides comprehensive administrative, operational, and outreach support for the nursing program. This role manages activities related to student engagement, partnership development, and day-to-day program operations to support the mission and strategic goals of the Center for Nursing Education.

MINIMUM QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• High school diploma or equivalent.

EXPERIENCE

• One (1) year experience in administrative or program support.

PREFERRED QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Associate or bachelor’s degree in a related field.

EXPERIENCE

• Four (4) year’s experience in an administrative or program support role preferably in an educational or healthcare setting.

Core Duties and Responsibilities

• Coordinate community outreach, recruiting, partnership, and community service activities.
• Plan and execute external events and community engagement initiatives, including management of logistics, registration, communications, and preparation.
• Engage with prospective students, faculty, and staff, and serving as a knowledgeable representative of the program.
• Serve as a primary point of contact for prospective applicants and all program inquiries, leading facility tours and meeting with applicants to provide clear, accurate information about the program.
• Assist student services staff with admissions-related processes and communication.
• Manage and maintain accurate records and databases related to students, alumni, partnerships, courses, and program activities; assist with data collection, reporting, and analysis.
• Lead social media and marketing efforts for the site, including development and distribution of promotional materials, newsletters, announcements, and digital communications.
• Foster alumni engagement through communication, events, and relationship-building initiatives.
• Collaborate with faculty, staff, and external partners to support program delivery.
• Provide administrative support across departments.
• Coordinate the purchase of supplies and equipment, manage inventory, and maintain an organized and professional environment.
• Support budget tracking, expense reporting, purchasing, and invoice processing in collaboration with the Director of Operations, ensuring adherence to policies and procedures.
• Answer departmental phones, screen calls, and communicate verbal and written messages in a timely and professional manner.
• Provide professional customer service and representation for the organization while maintaining confidentiality in all actions and communications.
• Manage multiple work assignments and priorities to ensure deadlines are consistently met.
• Work effectively and respectfully as a member of the team, demonstrating professionalism in interactions with peers and leadership.
• Foster a positive, inclusive, and supportive learning and working environment.
• Perform other duties as assigned.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Scheduled Weekly Hours

40

Shift

United States of America (Non-Exempt)

Company

WVUH West Virginia University Hospitals

Cost Center

2957 WVUH Nursing School Wheeling

Address

42 Hodges Drive

Wheeling

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.