Operations and Outreach Assistant - CNE (Wheeling)

WVUH West Virginia University Hospitals; Wheeling (WV); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking an Operations and Outreach Assistant to support the nursing program at the Center for Nursing Education. The role covers administrative tasks, outreach activities, data management, and event planning to advance student engagement and partnerships.

The position involves coordinating events, managing communications, and serving as a program ambassador to prospective students and faculty, with a focus on maintaining efficient daily operations and

Qualifications

• High school diploma or equivalent.
• One year experience in administrative or program support.
• Associate or bachelor's degree preferred.

Responsibilities

• Coordinate community outreach, recruiting, partnerships, and community service activities.
• Plan and execute external events and community engagement initiatives, including logistics and communications.
• Engage with prospective students, faculty, and staff as a program representative.
• Serve as primary contact for inquiries, lead facility tours and provide information.
• Assist student services with admissions-related processes and communication.
• Maintain records and databases related to students, alumni, partnerships, courses, and activities.

Skills

Administrative tasks

Data entry

Customer service

Event planning

Social media management

Communication

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

MS Office Suite

Database management

Job description

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.The Operations and Outreach Assistant provides comprehensive administrative, operational, and outreach support for the nursing program. This role manages activities related to student engagement, partnership development, and day-to-day program operations to support the mission and strategic goals of the Center for Nursing Education.MINIMUM QUALIFICATIONS :EDUCATION, CERTIFICATION, AND/OR LICENSURE:1. High school diploma or equivalent.EXPERIENCE:1. One (1) year experience in administrative or program support.PREFERRED QUALIFICATIONS:EDUCATION, CERTIFICATION, AND/OR LICENSURE:1. Associate or bachelor’s degree in a related field.EXPERIENCE:1. Four (4) year’s experience in an administrative or program support role preferably in an educational or healthcare setting.Core Duties and Responsibilities: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.1. Coordinate community outreach, recruiting, partnership, and community service activities.2. Plan and execute external events and community engagement initiatives, including management of logistics, registration, communications, and preparation.3. Engage with prospective students, faculty, and staff, and serving as a knowledgeable representative of the program.4. Serve as a primary point of contact for prospective applicants and all program inquiries, leading facility tours and meeting with applicants to provide clear, accurate information about the program.5. Assist student services staff with admissions-related processes and communication.6. Manage and maintain accurate records and databases related to students, alumni, partnerships, courses, and program activities; assist with data collection, reporting, and analysis.7. Lead social media and marketing efforts for the site, including development and distribution of promotional materials, newsletters, announcements, and digital communications.8. Foster alumni engagement through communication, events, and relationship-building initiatives.9. Collaborate with faculty, staff, and external partners to support program delivery.10. Provide administrative support across departments.11. Coordinate the purchase of supplies and equipment, manage inventory, and maintain an organized and professional environment.12. Support budget tracking, expense reporting, purchasing, and invoice processing in collaboration with the Director of Operations, ensuring adherence to policies and procedures.13. Answer departmental phones, screen calls, and communicate verbal and written messages in a timely and professional manner.14. Provide professional customer service and representation for the organization while maintaining confidentiality in all actions and communications.15. Manage multiple work assignments and priorities to ensure deadlines are consistently met.16. Work effectively and respectfully as a member of the team, demonstrating professionalism in interactions with peers and leadership.17. Foster a positive, inclusive, and supportive learning and working environment.18. Perform other duties as assigned.PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.SKILLS AND ABILITIES:Additional Job Description:Scheduled Weekly Hours:40Shift:Exempt/Non-Exempt:United States of America (Non-Exempt)Company:WVUH West Virginia University HospitalsCost Center:2957 WVUH Nursing School WheelingAddress:42 Hodges DriveWheelingWest VirginiaEqual Opportunity EmployerWest Virginia University Health System and its subsidiaries (collectively \"WVUHS\") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.