Operations Analyst: Tool & Process Optimization

Servpro Industries, LLC; Gallatin (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Excellent health benefits plan

401(k) with company match

Generous paid time-off and paid holidays

Paid parental leave

Employee Assistance Program

Job summary

A leading restoration services company is seeking an Operations Analyst in Gallatin, TN. This role involves optimizing third-party tools for performance in National Account programs. Candidates should have a strong background in problem-solving and collaboration, along with a bachelor's degree or relevant experience in the insurance or restoration industry. The position offers excellent benefits, career development, and a supportive work environment.

Qualifications

• Must communicate effectively in English with various stakeholders.
• Must have strong results-driven and process-oriented mindset.
• Ability to analyze complex data and provide actionable solutions.

Responsibilities

• Support the implementation and performance of third-party tools.
• Conduct gap analysis for tool effectiveness.
• Develop reporting to track use of third-party tools.

Skills

Problem solving skills

Strong collaboration

Ability to create professional summaries

Strong working knowledge of Microsoft Excel

Identify opportunities and implement solutions

Education

Bachelor’s degree or 2+ years’ experience in the insurance or restoration industry

Tools

Verisk tools (Xactimate, Estimate, etc.)

Job description

A leading restoration services company is seeking an Operations Analyst in Gallatin, TN. This role involves optimizing third-party tools for performance in National Account programs. Candidates should have a strong background in problem-solving and collaboration, along with a bachelor's degree or relevant experience in the insurance or restoration industry. The position offers excellent benefits, career development, and a supportive work environment.