Operations Analyst (Remote - USA)

Simplicity; New York (NY); Remote; USD 85,000 - 105,000; Full time

Job summary

Simplicity Patterns Inc is seeking a technical Operations Analyst for the Operations team. You will manage ERP and e-commerce systems, cleanse data, and support decision making to enable operational excellence.

We value problem solvers who balance priorities, own process improvements, and collaborate with finance, product development, marketing, and 3PL partners. Remote US-based candidates are welcome.

Qualifications

• 4+ years experience owning systems in an ecommerce/omnichannel environment with fulfillment and inventory complexity.
• Bachelor's Degree in Supply Chain, Business, or comparable a plus

Responsibilities

• Administer Cin7 Core; create automations, manage item set-ups, BOMs, and inventory adjustments, and maintain day-to-day settings and connections/APIs.
• Analyze data including inventory turns, freight costs, fill rates, and KPIs to support strategy and decisions.
• Build standardized, repeatable reporting frameworks to support Finance and Sales.
• Manage EDI (Crstl) document flows for major retail partners; onboard new trading partners and diagnose document transmission errors.
• Own ShipStation; maintain label templates, troubleshoot carrier integrations, and route orders to warehouse/3PL.
• Review shipping spend against carrier rates and identify opportunities to switch services to save margin.
• Resolve order, inventory, and synchronization issues across Cin7, ShipStation, Crstl, BigCommerce.
• Design and optimize workflows and systems to increase efficiency.
• Collaborate cross-functionally with finance, product development, marketing, and 3PL for smooth operations.

Skills

Data analysis

Excel advanced

ERP administration

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Supply Chain or related field

Tools

Cin7 Core

ShipStation

Crstl

BigCommerce

Cin7

Job description

About Simplicity

For over 200 years, Simplicity Patterns Inc has inspired designers and makers to bring their visions to life. Now, we’re entering an exciting new era, and we’re honoring the Simplicity legacy while reimagining what’s possible for the next generation of creators.

Recently spun off from a larger holding group, Simplicity Patterns Inc is now independently owned by its leadership team - the same entrepreneurs who transformed Backstage from a legacy print publication into a profitable digital marketplace. Our brands include familiar and emerging names in the pattern making space, including Simplicity, McCall’s, Butterick, Vogue Patterns, Know Me, New Look, and Burda Style. Together, we’re investing in every aspect of the business: modernizing our technology, improving the infrastructure, and building a flat culture where good ideas win, initiative is rewarded, and talented people can make a real impact.

The Opportunity

We are seeking a technical Operations Analyst who wants to be part of the exciting and evolving legacy at Simplicity! You’ll be joining our Operations team, which includes a Production Supervisor and the Director of Operations & Business Analytics. While our team is small, we work with every other team in the company every single day. We partner with finance to build budgets and plans, assist product development in executing new SKU implementation, and provide the data that supports our marketing strategy. We are resourceful problem-solvers who take initiative, balance competing priorities effectively, and keep the engine of the company running smoothly.

As our Operations Analyst, you will help create and improve the processes that underwrite operational excellence across the organization. You will manage our ERP and e-commerce systems, analyze and cleanse data to support decision making, and troubleshoot operational issues. This is an exciting new role for the company and provides the opportunity to make a real impact on the future of Simplicity!

The Operations Analyst reports to our Operations Leader. This is a full-time role with benefits. The salary range for this position is $85,000-$105,000 annually. We are open to remote US-based candidates for this role.

How You’ll Make an Impact

• Administering Cin7 Core; you’ll create automations, manage item set-ups, BOMs, and inventory adjustments, and maintain day-to-day settings and connections/APIs
• Analyzing data, including inventory turns, freight costs, fill rates, and operational KPIs, to support strategy and business decisions
• Building standardized, repeatable reporting frameworks to support Finance and Sales
• Managing EDI (Crstl) document flows for major retail partners; onboard new trading partners and diagnose document transmission errors
• Owning ShipStation; maintain label templates, troubleshoot carrier integrations, and ensure orders route to the correct warehouse or 3PL
• Reviewing shipping spend against carrier rates and identify opportunities to switch services (e.g., LTL vs. Parcel) to save margin
• Resolving order, inventory, and synchronization issues across systems including BigCommerce, Cin7, ShipStation, and Crstl
• Designing and optimizing workflows and systems to increase efficiency
• Collaborating cross-functionally with finance, product development, marketing, and the 3PL to ensure smooth operations and execution

Who You Are

• You have at least 4+ years experience owning systems in an ecommerce and/or omnichannel environment with real fulfillment and inventory complexity; Bachelor's Degree in Supply Chain, Business, or comparable a plus
• Comfortable with administering an ERP-system (experience with Cin7 preferred) and logistics software (ShipStation or equivalent)
• A decisive self-starter; you leverage your knowledge and experience to prioritize, implement, and execute tasks successfully with minimal guidance
• Resourceful problem solver; able to research, troubleshoot, and implement creative solutions across platforms
• Obsessed with data and highly analytical; you enjoy analyzing discrepancies, opportunities, and other data stories
• Advanced Excel proficiency (PivotTables, XLOOKUP, data modeling; Power Query or similar tools a plus)
• Familiar with EDI processing and troubleshooting
• Organized and meticulous, you can balance multiple projects and stakeholders concurrently across complex, cross-functional environments

Why Simplicity

• Work directly with pragmatic and collaborative executives from Backstage.com, BCG, Cast & Crew, etc. who value innovation and initiative
• Access to cutting-edge tools and platforms across every department
• Thrive in a flat structure where your voice is heard and respected
• Be part of revitalizing an iconic brand with a storied history
• Grow in any direction you choose — operations, product, development, marketing, or even Chief of Staff / COO paths. Dream big!
• Maintain a fair work-life balance. We cherish time with our families (fur babies included!) and encourage you to do the same