E-commerce Operations Associate (DTC, Subscription & Amazon)

Paired; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Real seat at the table

Broad learning across brands

Early-stage growth opportunity

Job summary

Paired is seeking an E-commerce Operations Associate to support Brand Managers across its portfolio. You will own systems, reporting, inventory planning, and cross-channel coordination for DTC, subscription, and Amazon.

This role is remote and heavily operations-focused, offering exposure to multiple brands and rapid learning. You’ll work across inventory, subscriptions, and Amazon operations, ensuring stock health, forecasting demand, and coordinating with suppliers and 3PLs.

Qualifications

• 3+ years of hands-on operations, supply chain, or logistics experience.
• Real inventory experience: reorder points, lead times, safety stock, SKU health.
• Demand planning: forecasting, PO sizing, multichannel stock balance.
• Vendor management with suppliers, co-packers,3PLs, or freight forwarders.
• Comfort with ops systems: Cin7, NetSuite, Amazon Seller Central, Shopify, recharge tools, and heavy spreadsheets.
• Strong written and verbal English.
• Highly organized, detail-oriented, and self-directed.
• Comfortable working remotely across multiple brands.

Responsibilities

• Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon.
• Coordinate with suppliers, co-packers, and 3PLs to ensure stock health.
• Build and maintain daily/weekly sales, performance, and forecast reports.
• Spot risks and keep Brand Manager informed.
• Support recurring revenue operations: cadence, swaps, upcoming orders.
• Forecast subscription and one-time demand to cover both channels.
• Run day-to-day Seller Central / Vendor Central operations: listings, inventory, case management.
• Monitor ads promotions, and FBA inbound planning.
• Own task management and coordination across multiple brands; plan product launches and campaigns.

Skills

Inventory management

Forecasting

Vendor management

Operations systems

Excel / spreadsheets

English communication

Tools

Cin7

NetSuite

Shopify

Amazon Seller Central

Recharge/Skio

Job description

We're hiring an E-commerce Operations Associate to support the Brand Managers across our portfolio. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep our brands running smoothly day to day across DTC, subscription, and Amazon.

You won't be siloed on one brand. You'll be pointed at whichever brand needs the most operational horsepower at the time, which means you'll see how three very different consumer businesses actually run, and you'll build the judgment to run one yourself.

Think of it as the #2 seat on a small, fast-moving brand team. You'll keep operations tight, flag risks before they become problems, and free up the Brand Manager to focus on high-leverage decisions. You won't be siloed on one brand. You'll go wherever the portfolio needs operational horsepower most, so you'll learn in one year what usually takes three.

What You'll Do

Inventory & Operations

• Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon
• Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy
• Build and maintain daily/weekly reports on sales, performance, and forecasts
• Spot risks early and keep the Brand Manager informed

Subscription Operations

• Support recurring-revenue operations: cadence, swaps, and upcoming-order management
• Forecast subscription and one-time demand together so stock covers both
• Report on active subscribers, churn, and retention

Amazon

• Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management
• Monitor Buy Box, listing health, reviews, and account performance
• Support advertising operations, promotions, and FBA inbound planning

Project Management & Marketing Support

• Own task management and coordination across multiple brands at once
• Help plan and execute product launches and campaigns
• Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads

We're hiring an E-commerce Operations Associate to support the Brand Managers across our portfolio. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep our brands running smoothly day to day across DTC, subscription, and Amazon.

You won't be siloed on one brand. You'll be pointed at whichever brand needs the most operational horsepower at the time, which means you'll see how three very different consumer businesses actually run, and you'll build the judgment to run one yourself.

Think of it as the #2 seat on a small, fast-moving brand team. You'll keep operations tight, flag risks before they become problems, and free up the Brand Manager to focus on high-leverage decisions. You won't be siloed on one brand. You'll go wherever the portfolio needs operational horsepower most, so you'll learn in one year what usually takes three.

What You'll Do

Inventory & Operations

• Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon
• Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy
• Build and maintain daily/weekly reports on sales, performance, and forecasts
• Spot risks early and keep the Brand Manager informed

Subscription Operations

• Support recurring-revenue operations: cadence, swaps, and upcoming-order management
• Forecast subscription and one-time demand together so stock covers both
• Report on active subscribers, churn, and retention

Amazon

• Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management
• Monitor Buy Box, listing health, reviews, and account performance
• Support advertising operations, promotions, and FBA inbound planning

Project Management & Marketing Support

• Own task management and coordination across multiple brands at once
• Help plan and execute product launches and campaigns
• Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads

Requirements

• 3+ years of hands-on experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer
• Real inventory experience: reorder points, lead times, safety stock, sell-through, SKU-level health
• Demand planning skills: building forecasts, sizing POs, balancing stock across channels
• Experience managing vendors such as suppliers, co-packers, 3PLs, or freight forwarders
• Comfort with ops systems: inventory platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, subscription tools (Recharge, Skio, or similar), and heavy spreadsheet work
• Strong written and verbal English
• Highly organized, detail-oriented, and self-directed. You see what needs to happen and you do it
• Comfortable working remotely and asynchronously across more than one brand at a time

Benefits

• A real seat at the table. You'll do meaningful work with visibility, not busywork.
• Three businesses, not one. You'll get broad, fast learning across very different categories.
• Early-stage opportunity. If you join now, you'll grow with the platform and get opportunities that won't exist later.