Operations Analyst - Level II

Augustine Consulting, Inc.; Aberdeen (MD); On-site; USD 64,000 - 140,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision plans

Retirement Savings Plan

Paid Time Off

Tuition and Professional Development Reimbursement Program

Job summary

A leading government services provider is seeking an experienced Operations Analyst to join its Government Programs Team in Maryland. The role involves solving program operations challenges, producing technical documentation, and requires a security clearance. Candidates with a relevant degree and experience, or those with significant operational experience, are encouraged to apply. The position offers a competitive salary along with comprehensive benefits, including medical, retirement savings, and professional development opportunities.

Qualifications

• Must possess or have the ability to obtain a Secret security clearance.
• Knowledge of Department of Defense acquisition policies.
• Due to the sensitive nature of this work, a Department of War security clearance is required.

Responsibilities

• Identify and solve challenges related to program operations.
• Serve as a technical practitioner in relevant areas.
• Conduct analysis and develop IT solutions.

Skills

Analysis

Technical documentation

Problem-solving

Communication

Education

Bachelor's degree in a related field

High school diploma with 10 years experience

Associate’s degree with 7 years experience

Master's degree in a related field with no experience

Job description

Department: IEW&S

Location: Aberdeen Proving Grounds, MD

Compensation: $64,000 - $140,000 / year

Description

ACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Operations Analyst to serve as part of ACI’s Government Programs Team, which supports CPE ISW for IEW&S HQs SETA.

Because this position is contingent upon ACI’s successful award of the associated government contract, all prospective applicants will be contacted to discuss contract timelines, the hiring process, and award decisions progress.

Duties and Responsibilities

• Identify and solve challenges related to development and execution of day-to-day program operations.
• Serve as a technical practitioner in areas relevant to the project.
• Conduct analysis and develop solutions in the application of information technology.
• Produce and review technical documentation reflecting detailed knowledge in a given technical area.
• Coordinate and schedule video teleconferences for senior leadership.
• Serve as the facility maintenance point of contact for the CPE.
• Recommend measures to improve methods, performance, and quality of products or services, and suggest changes to increase efficiency.

An Operations Analyst Who Fits Our Team Is

• Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission.
• Thorough: possesses an unparalleled work ethic; produces complete, polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter.
• Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders.
• Forthright: speaks with conviction; argues based on understanding, respectfully.
• Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected.
• Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests.
• Honest: knows what’s right, what’s legal, what’s appropriate; acts accordingly.

Required Qualifications

• Due to the sensitive nature of this work, a Department of War security clearance is required. All applicants must provide proof of U.S. Citizenship.
• Must possess or have the ability to obtain a Secret security clearance.
• High school diploma and 10 years of relevant experience, or
• Associate’s degree and seven years of relevant experience, or
• Bachelor's degree in a related field and five years of relevant experience, or
• Master’s degree in a related field and no experience.
• Knowledge of Department of Defense acquisition policies (e.g., DoD 5000.02, AR 70-1, etc.).

Benefits

• Competitive salary
• Comprehensive Medical, Dental, and Vision plans
• Group Life and Voluntary Life Insurance plans
• Retirement Savings Plan
• Paid Time Off
• Paid Parental Leave
• Tuition and Professional Development Reimbursement Program