Operations Analyst I - 41500401

DGS Office of External Affairs; Fort Lauderdale (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Florida Gaming Control Commission in Fort Lauderdale is seeking an Operations Analyst I to review inspection records, slot data, and licensing information to ensure accuracy and support monthly reporting.

The role involves analyzing gaming operations data, maintaining electronic records in OnBase and SharePoint, coordinating training activities, and providing customer service to license holders and agency staff.

Qualifications

• High school diploma or equivalent.
• Proficient computer skills in Microsoft Word, Outlook, Excel, and internet browsers.
• Strong customer service, written, and verbal communication skills.
• Experience in office administrative or clerical fields (preferred).
• Experience with Versa Regulation and OnBase (preferred).
• Data entry/database experience (preferred).

Responsibilities

• Review facility inspection records, slot machine data, and licensing information to ensure accuracy and support monthly reporting.
• Analyze gaming operations data and maintain electronic records in OnBase and SharePoint.
• Coordinate training activities and provide customer service to license holders and agency staff.

Skills

Customer service

Written communication

Verbal communication

Education

High school diploma

Tools

Microsoft Word

Outlook

Excel

Internet browsers

Versa Regulation

OnBase

Job description

The Operations Analyst I works for the Florida Gaming Control Commission's Division of Pari-Mutuel Wagering in Fort Lauderdale, reviewing facility inspection records, slot machine data, and licensing information to ensure accuracy and support monthly reporting. The role involves analyzing gaming operations data, maintaining electronic records in OnBase and SharePoint, coordinating training activities, and providing customer service to license holders and agency staff.

Key qualifications:

• High school diploma or equivalent
• Proficient computer skills in Microsoft Word, Outlook, Excel, and internet browsers
• Strong customer service, written, and verbal communication skills
• Experience in office administrative or clerical fields (preferred)
• Experience with Versa Regulation and OnBase (preferred)
• Data entry/database experience (preferred)