Operations Analyst I (DCR)

Total Renal Care; United States; Remote; USD 52,000 - 78,000; Full time

Job summary

DaVita Clinical Research is seeking an entry-to-intermediate Operations Analyst I to support CTMS workflows, protocol and budget builds, and study management from any location in the United States.

Under supervision, you will maintain data integrity, resolve routine discrepancies, and generate operational reports for study teams, investigators, and site personnel to ensure smooth trial operations.

Qualifications

• BS/BA in science, statistics or related field required including Biostatistics, Data Science, Economics, Computer Science.

Responsibilities

• Configure and maintain CTMS study builds translating protocols into system configurations.
• Execute routine month-end CTMS operational activities including subject visit approvals and milestone tracking.
• Administer participant stipend card operations with validation and tracking.
• Provide frontline end-user support, manage user access requests, and escalate complex issues to senior team members.

Skills

Data analysis

Tableau

Power BI

Excel

Communication

Education

BS/BA in science or related field

Tools

Clinical Conductor Enterprise (CCE)

RealTime-CTMS

Medidata RAVE

RAVE

Job description

Posting Date 10/26/2026

825 S 8th StSte 400, Minneapolis, Minnesota, 55404-1208, United States of America

At DaVita Clinical Research, we find that our best leaders are those who create an inspiring vision, have a desire to shape the future of medicine, and empower their team to achieve success. They enjoy tackling difficult problems and believe that the best way to solve them is through a collaborative environment that involves team efforts. They take ownership of results and instill accountability in those they lead. They are driven, compassionate, strong communicators, relationship builders, and find real fulfillment in challenging and impactful work.

This position is a remote position with the flexibility to be based anywhere in the United States. Candidates located within or near a major metropolitan area are preferred to support business travel and accessibility to major airports.

Operations Analyst I provides operational and systems support for DaVita Clinical Research (DCR) by executing day-to-day Clinical Trial Management System (CTMS-including Clinical Conductor Enterprise [CCE] and RealTime-CTMS) workflows, protocol and budget builds, and study management.

Under the guidance of CTMS Operations Manager, this entry-to-intermediate level role is responsible for maintaining high clinical data integrity, resolving routine system and visit discrepancies, generating operational reports, and supporting clinical research teams, investigators, and site personnel to ensure smooth trial operations.

ESSENTIAL DUTIES & RESPONSIBILITIES

• 50% - Management
  • Manages the setup, configuration, and maintenance of clinical trial study builds in CTMS platforms (Clinical Conductor Enterprise, RealTime-CTMS) by translating approved clinical study protocols and executed agreements into actionable system configurations.
  • Executes routine month-end clinical trial operational activities within established deadlines by performing subject visit approvals and study milestone tracking across assigned trials.
  • Administers participant stipend card operations with card assignment validation and tracking.
• 30% - Clinical Trial Management System (CTMS) Administration Support
  • Maintains high data quality standards across CTMS and connected clinical databases through routine audits and data validation checks.
  • Generates and distributed reports as requested by stakeholders.
  • Configures and maintains study personnel, investigator profiles, clinical sites, and vendor/facility records under the direction of manager.
  • Provides frontline end-user support, answers routine system inquiries, manages user access requests, and escalates complex technical issues to senior team members.
• 15% - Continuous Improvement & Training
  • Follows established department and organizational policies and procedures.
  • Contributes to the maintenance of internal process documentation and user guides.
  • Actively participates in team meetings, 1:1 coaching sessions, and continuous learning opportunities to deepen clinical research and systems knowledge.
• 5% - Other Duties as Assigned

MINIMUM QUALIFICATIONS

• BS/BA in science, statistics or related field required including Biostatistics, Data Science, Economics, Computer Science
• Experience working with Tableau, research databases (i.e. RAVE, Medidata), Clinical Trial Management Systems is strongly preferred
• Prior experience with or exposure to Clinical Trial Management Systems (e.g., Clinical Conductor Enterprise [CCE], RealTime-CTMS) or clinical databases (e.g., EDC, Medidata RAVE ).
• Intermediate to advanced proficiency in Microsoft Excel (e.g., VLOOKUP/XLOOKUP, pivot tables, data sorting/filtering, formatting) and Microsoft Office 365 Suite.
• High attention to detail with strong analytical and problem-solving skills; ability to identify patterns, data errors, and numerical inconsistencies.
• Exposure to data analytic platforms, including experience within Power BI and/or R.
• Commitment to and role model of DaVita's values with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
• Ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through.
• Ability to work effectively in both remote and team-oriented environments.
• Must be detail oriented with strong analytical, organizational and communication skills.
• Travel required, less than 10%.
• Deals with confidential information and/or issues using discretion and judgment.

What We’ll Provide

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