OPERATIONS ANALYST I

Florida; Tallahassee (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Holidays

Health insurance

Life insurance with AD&D

Tuition-Free college courses

Retirement Plans with the Florida Ret.

Deferred Retirement Option Program (D-

Deferred Compensation

Job summary

Florida Department of Corrections in Tallahassee, FL is seeking an Operations Analyst I to provide operational support for Central Office functions, coordinating work orders, managing mailroom, and assisting with fleet and special projects. This on-site role requires reporting to the FDC office.

The position emphasizes communication across program areas, handling high-volume print requests, and ensuring safe, efficient workplace operations. A valid Florida driver license is required.

Qualifications

• Must possess a valid Florida Driver License.
• High school diploma or equivalent required.
• Official transcripts may be required if selected.

Responsibilities

• Assists in scheduling and completion of work orders for Central Office program areas by the Central Office inmate work squad; communicates courteously with all affected parties.
• Submits and ensures completion of work orders and janitorial requests, escalates hazardous environments, and analyzes data for trending issues.
• Completes large volume copy/print and plotter requests and assists with maintenance/servicing of printers/copiers.
• Supports daily mail/package transport and mailroom operations, including receiving, sorting, opening, and distributing mail/packages.
• Assists with Central Office fleet issues and special projects.

Skills

Communication skills

Work order management

Mailroom operations

MFDs/plotters/printers

Education

High school diploma or equivalent

Tools

Adobe software

MFDs

Plotters

Printers

Job description

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The State Personnel System is an E-Verify employer.

This open competitive advertisement is for a Career Service position located at Central Office (Tallahassee, FL) in the Office of Administration.

The purpose of the Operations Analyst I is to provide comprehensive operational support for Central Office functions by coordinating work orders, facilitating communication, managing mailroom and printing services, and assisting with fleet and special projects to ensure efficient and safe workplace operations.

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES

• Assists in scheduling and completion of work orders for all Central Office program areas by the Central Office inmate work squad; independently communicates courteously and effectively with all affected parties of inmate work squad projects.
• Submits and ensures completion of work orders and janitorial requests, escalates hazardous environments, and analyzes data for trending issues.
• Completes large volume copy and print and plotter requests and assists with the maintenance and servicing of multi-function printers and copiers.
• Supports daily mail/package transport and mailroom operations, including receiving, sorting, opening, and distributing incoming mail/packages.
• Assists with Central Office fleet issues and special projects.

BENEFITS

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:
• Deferred Retirement Option Program (Drop)
• Deferred Compensation
• Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must possess a valid Florida Driver License.
• Must possess a high school diploma or its equivalent.
• Must have the ability to lift 45 lbs. on a regular basis.

PREFERRED QUALIFICATIONS

• Proficiency in using Adobe software for printing tasks.
• Prior experience in managing work orders.
• Experience in handling mail/package transport, sorting, opening, and distributing incoming mail/packages.
• Skilled in using MFDs, plotters, and printers to process large print requests efficiently and accurately.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I‑9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

LOCATION

TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309

Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.