Operations Analyst - CuraScript SD - Onsite

Cigna; Grove City (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health coverage from Day One

Paid Time Off (PTO)

Robust 401K plan with company match

Well-being programs

Job summary

Cigna is seeking an Operations Analyst in Grove City, OH. The role focuses on serialization data in the operations environment and requires attention to data accuracy across inbound and outbound shipments.

The position involves cross-functional collaboration with MDM, manufacturers, and P2P to resolve data issues and ensure proper product data handling. Strong Excel and SAP knowledge are preferred.

Qualifications

• High School diploma, GED or equivalent work experience.
• 2+ years of experience in data analysis preferred.
• Intermediate computer skills including Word, Outlook, Excel.
• Knowledge of SAP preferred.
• Must be detail oriented with strong accuracy.
• Ability to understand mathematical conversions.
• Excellent verbal and written communication skills.

Responsibilities

• Cross-check inbound shipments to ensure serialization data is present and accurate.
• Troubleshoot missing or inaccurate data within the system.
• Coordinate with MDM and manufacturers to resolve incomplete data.
• Serve as escalation point for data issues affecting outbound shipments.
• Log exceptions and track resolutions using Excel and other tools.
• Collaborate with P2P to set up returns for data-missing products.
• Ensure proper storage for quarantined products with data issues.
• Coordinate with multiple departments to resolve cross-site issues.

Skills

Data analysis

Documentation

Attention to detail

Problem solving

Education

High School diploma

Tools

SAP

TraceLink

Excel

Job description

Position Title: Operations Analyst

Location: Grove City, OH.

Hours: 8 Hour shift 11:30am - 8:00pm EST

CuraScript is committed to making pharmacy simpler and better - from our industry-leading supply chain team to our specialized clinical experts, we're focused on making sure patients get and can stay on the medications they need at prices they can afford. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on patient's lives.

Subject matter expert in handling serialization data within the Operations environment. Does not include advanced technical knowledge of data flow.

How you'll improve the lives of others:

• Cross-Checking inbound shipments to ensure serialization data is present and accurate in TraceLink prior to deconsolidation
• Trouble shoot missing data and/or inaccurate data
• Works closely with MDM and Manufacturer's to obtain and resolve incomplete data
• Escalation point for data issues pertaining to Outbound shipments
• Utilize appropriate tools (Excel, SCWM, ect.) to log exception handling scenarios and track/monitor. Ensures timely resolution by either collecting and/or fixing data discrepancies.
• Works with P2P to setup return to vendor on product(s) with missing data or incomplete data.
• Ensures proper storage for quarantined product(s) with data issues
• Works cross-functionally with various departments depending on the need of the issue
• Works with others in the same role to ensure issues that impact multiple sites are documented and communicated with the appropriate parties.
• Works with Master Data Management team on new products that are arriving at the warehouses to ensure set up is complete for all location.

Requirements:

• High School diploma, GED or equivalent work experience.
• 2+ years of experience in data analysis preferred
• Intermediate computer skills including Microsoft office: word, outlook, excel.
• Knowledge of SAP preferred.
• Must be detail oriented and pay close attention to accuracy.
• Ability to understand mathematical conversions.
• Ability to effectively establish rapport, present information and respond to questions related to inventory.
• Excellent verbal and written communication skills.
• Ability to quickly resolve problems and develop favorable solutions.

Why Choose Us?

• Comprehensive Health Coverage from Day One (including medical, dental, vision).
• Competitive Holiday, Paid Time Off (PTO), and Overtime Compensation.
• Robust 401K Plan with Company Match.
• Vibrant and Inclusive Culture: Embrace our engaging and welcoming workplace environment, where authenticity is celebrated.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 23 - 35 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smok