Operations Analyst, Centralized Operations

SEI; Upper Providence Township (PA); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Tuition reimbursement

Hybrid work environment

Paid time off

Job summary

SEI is seeking an entry-level Operations Analyst for the Centralized Operations team. You will provide technical and functional support to account users, interacting with accounting and operations teams and external clients.

The role emphasizes data maintenance, pricing, and process documentation. Requirements include a BA/BS in a related field, internship preferred, and strong Excel and communication skills. A collaborative, client-focused mindset is essential.

Qualifications

• BA/BS in Accounting, Finance, Economics, Mathematics, or equivalent experience.
• Internship experience preferred.
• Intermediate skills in Microsoft Excel.
• Self-motivation, organization and drive to complete multiple client deliverables on time.

Responsibilities

• Assist with security master setups and asset data maintenance; resolve daily exceptions.
• Support automated trade file processes and pricing functions across portfolio positions.
• Record keeper for trade and security master activity; maintain vendor data in various formats.
• Communicate with internal teams or client teams to resolve issues; engage with technology and vendor support as needed.
• Participate in testing of new releases and system enhancements; seek continuous improvement.

Skills

Excel skills

Communication

Customer service

Team collaboration

Self-motivation

Education

BA/BS in Accounting or Finance

Tools

Microsoft Excel

Job description

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Centralized Operations team. The entry-level Operations Analyst provides technical and function support to account uses. You will interact with accounting and other operations teams and development groups internally, as well as externally with clients and service providers.

What you’ll do:

• Ability to work a consistent scheduled from 12:00PM to 8:00PM.
• You will assist with security master setups and asset data maintenance resolving daily exceptions that arise; assist in automated trade file processes; perform pricing functions for securities across portfolio positions; support with implementing new clients; research and process corporate actions and dividend income for IMS clients.
• As the record keeper for trade and security master activity, you will be responsible for collecting and maintaining security master details in various formats from the vendors. Additionally, you will manage the documentation of processes and procedures relating to individual client needs.
• You will communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support when necessary to resolve any production issues or system support queries. Additionally, you will be responsible in participating in the testing of new releases /system enhancements.
• We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.

What we need from you:

• BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent experience.
• Internship experience preferred.
• Intermediate skills in Microsoft Excel.
• The self-motivation, organization and drive to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
• Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
• Strong customer service skills as you will be communicating daily with your clients and other service providers.
• What we would like from you:
• A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
• Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.

What we would like from you:

• Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
• Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/

For this position, SEI is not hiring individuals who require sponsorship for employment or continued employment now or anytime in the future.

SEI’s competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 16 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we’re (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.

SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.