Operations Analyst – Back Office Operations

ManpowerGroup; Brea (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

HSA

FSA

Dependent Care FSA

Life Insurance

Disability Insurance

Travel Insurance

401(k) match

Weekly pay

Job summary

ManpowerGroup is seeking an Operations Analyst to support back-office operations for a commercial banking client in Brea, CA. The role includes handling ACH processing, account reconciliations, tax reporting, and regulatory compliance tasks in a 6-month contract.

The position requires 2–5+ years in bank operations, strong attention to detail, and 100% onsite work. Direct W2 applicants only; W2 employment with no C2C is required.

Qualifications

• 2–5+ years of hands-on experience in bank operations or financial services operations.
• Strong working knowledge of banking products, ACH/payment clearing procedures, and regulatory compliance.
• Excellent analytical, problem-solving, and reconciliation skills with high attention to detail.

Responsibilities

• ACH processing, returns, adjustments, encoding errors, and chargebacks; review large items ($5,000+).
• Reconcile RITS / Official Check balancing and GL certifications; manage Lockbox deposits.
• Support IRS backup withholding, year-end tax reporting, escheatment, and Reg CC hold reviews.

Skills

Banking operations

Reconciliation

ACH processing

Reg CC

Excel

GL accounting

Attention to detail

Tools

Core banking platforms

GL accounting software

Microsoft Excel

Outlook

Word

Job description

Operations Analyst – Back Office Operations

Location: Brea, CA 92821 (Onsite)

Pay Rate: $25.00 – $30.00/hr W2

Contract Duration: 6 Months (with strong potential for extension / multi-role expansion)

Start Date: ASAP / Immediate

Employment Type: Direct W2 Only (No C2C, Corp-to-Corp, 3rd Parties, or Agency Referrals)

Position Overview

We are seeking a detail-oriented Operations Analyst to support core back-office operations for a premier commercial banking institution in Brea, CA . In this role, you will perform a wide range of essential operational and accounting functions, including ACH processing, account reconciliations, exceptions handling, tax reporting, and regulatory compliance support.

This is a key position within central bank operations, perfect for an experienced banking operations professional or financial analyst skilled in processing daily transactions and maintaining accurate ledgers.

Key Responsibilities

• ACH & Payment Processing: Handle ACH processing, returns, adjustments, encoding errors, and chargebacks; perform large item check reviews ($5,000+) and EARNS notifications.
• Account Reconciliation & GLs: Reconcile RITS / Official Check balancing, process activity on controlled accounts, execute General Ledger (GL) certifications, and manage Lockbox deposits.
• Compliance & Tax Reporting: Support IRS backup withholding, year-end tax reporting, annual state escheatment, dormant account management, Reg CC hold reviews, and processing of levies and subpoenas.
• Specialized Banking Services: Manage telephone transfers, stop payments, name/account maintenance, IRA/retirement account processing, and armored courier service setups.
• Vault & Cash Management: Order branch cash and reconcile bank cash vaults; support online banking and cash management service inquiries.
• Reporting & Auditing: Conduct department callbacks, report reviews, NSF reporting, non-posted items tracking, and complaint resolution.

Qualifications & Requirements

• Experience: 2–5+ years of hands-on experience in bank operations, central back-office processing, or financial services operations.
• Domain Knowledge: Strong working knowledge of banking products, ACH/payment clearing procedures, deposit operations, Reg CC, and regulatory compliance.
• Core Skills: Excellent analytical, problem-solving, and reconciliation skills with high attention to detail.
• Communication: Strong written and verbal communication skills for cross-departmental coordination.
• Software/Tools: Proficient in core banking platforms, GL accounting software, and Microsoft Office Suite (Excel, Outlook, Word).
• Eligibility & Logistics: Must be local to Brea, CA , able to work 100% onsite, and eligible to work on a direct W2 basis without employer sponsorship .

Important Hiring Notes

• Direct W2 Applicants Only: We cannot work with Corp-to-Corp (C2C), 1099 contractors, sub-vendors, third-party staffing agencies, or agency referrals for this position.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.