Operations Analyst, Agency and Trustee Services

Kroll; New York (NY); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Operations Analyst to join their expanding team. This role is pivotal in managing daily operational functions for loan transactions, ensuring accuracy in transaction setups, and maintaining effective communication with lenders and borrowers. You will leverage your expertise in loan agency operations to enhance service delivery and contribute to the firm's reputation for excellence. Join a collaborative environment where your skills will be valued, and help drive the success of a leading firm in risk and financial advisory solutions. Your journey towards professional growth starts here!

Qualifications

• At least 2 years of experience in Corporate Loan Agency is essential.
• Proficient in Loan IQ and related transaction management tools.

Responsibilities

• Manage day-to-day operational functions for loan transactions.
• Input and set up new transactions in Loan IQ and related systems.
• Reconcile client accounts and monitor payment receipts.

Skills

Corporate Loan Agency experience

Loan IQ

Connexis

Access

KASUS diary system

Tools

Debt Domain

SFTP portal

Job description

Kroll Agency & Trustee Services (FKA Lucid Agency and Trustee Services Ltd) was launched in 2017 and provides independent, conflict-free, third-party loan agency, security agency and bond trustee services. Servicing the bond and loan markets, Kroll has developed its strong reputation by providing proactive and bespoke services to its clients. We currently manage over 900 loan and bond transactions.

Due to our rapid growth in Europe and globally based clients, our agency business in the US was launched in 2023 as Kroll Agency Services (US) LLC and we are looking for talented individuals to join our growing operations team as an Operations Analyst.

Day-to-day responsibilities:

This is an operations analyst position where you will be heavily involved in the day-to-day operational functions of all transactions (for loan and non-loan transactions) to include:

1. Taking responsibility for inputting and setting up new transactions in Loan IQ in accordance with facility agreements and Kroll’s procedures. This is to include:
2. Recording loan / facility details in Loan IQ
3. Performing call backs to verify Lender and Borrower admin forms and entering them in Loan IQ
4. Entering loan party information in Loan IQ
5. Entering lender and borrower SSIs into Connexis and Access
6. Recording new transactions in Kroll’s diary system
7. Entering lender details in Debt Domain platform
8. Collecting lender tax form and uploading to our KBC platform (and delivery to our tax vendor, S&P via the SFTP portal).
9. Checking utilisation requests from borrowers
10. Issuing demand notices to lenders for initial drawdown
11. Notifying BNP Paribas or JP Morgan of upcoming drawdown (depending on the bank being utilized)
12. Monitoring receipt of lender funds to Kroll client accounts
13. Confirming release of funds with lenders (obtaining swift messages)
14. Following up with BNP Paribas or JP Morgan to trace missing lender funds and following up with the lenders where required
15. Creating a payment file(s) for the borrower payment (plus any other remittances required under the funds flow) in Connexis or Access for release of funds by the relationship management team
16. Notifying relationship management team that funds have been received, remittances have been created and are ready to be released
17. Reconciling Kroll client accounts upon release of payments
18. Rate fixing of loan on drawdown in accordance with agreements
19. Updating Loan IQ with new interest period and interest rate
20. Compiling and sending rate-fixing notices to lenders
21. Diarising next rollover / interest payment date in KASUS diary system
22. Monitoring KASUS diary system to ensure upcoming rollovers / scheduled deal activity is actioned
23. Calculating amounts of interest and principal due to the lenders
24. Calculating fees due to the lenders
25. Compiling and sending demand notices to the borrower requesting payment of scheduled interest, fees and principal due under the agreement
26. Creating payment files for payment of interest, fees and principal due to the lenders
27. Rate fixing for new interest period (in conjunction with the borrower)
28. Compiling and sending new rate fix notices to lenders and borrowers
29. Notify BNP Paribas or JP Morgan of upcoming rollover activity on the account
30. Monitoring receipt of interest, fees and principal payments to Kroll’s client accounts
31. Advising relationship management team of receipt of borrower payments to Kroll’s client accounts
32. Diarising for next rollover / interest payment dates
33. If borrower funds not received, following up with borrower and advise relationship management team
34. Reconciling Kroll’s client accounts upon release of payments
35. Receiving and processing borrower notices of repayment / prepayment
36. Calculating lender pro rata share of principal, accrued interest, breakage costs and fees and issuing notices to demand the same from the borrower
37. Issuing lender notices to confirm upcoming repayment / prepayment
38. Creating payment files in Connexis or Access for each lender share of repayment / prepayment
39. Advising BNP Paribas or JP Morgan of upcoming account activity
40. Monitoring receipt of funds to Kroll’s client accounts
41. Notifying relationship management team of receipt of funds into Kroll’s client accounts
42. If borrower funds not received, following up with borrower and advise relationship management team
43. Updating Loan IQ with details of repayment and prepayment and issuing lender / borrower notices accordingly
44. Reconciling Kroll’s client accounts upon release of payments

Essential traits:

At least 2 years of Corporate Loan Agency experience

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

In order to be considered for a position, you must formally apply via careers.kroll.com.

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