Operations Analyst

Georgetown University; Detroit (MI); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Work-life balance benefits

Job summary

Georgetown University’s Office of Human Subject Protections seeks an operations analyst to manage essential OHSP functions and serve as a primary contact. The role covers email, meeting agendas, file management, HR actions, and website maintenance to support IRB processes.

You will assist in financial tracking, OHSP metrics, and public communications, collaborating closely with OHSP staff and researchers to ensure efficient operations in a hybrid work setting.

Qualifications

• Bachelor's degree and 2-3 years of experience in operational management skills.
• Strong communications skills and ability to handle multiple projects.
• Computer proficiency including MS Word, Excel, internet browsers, and email.
• Basic financial management skills.
• Experience using video meeting and scheduling platforms.

Responsibilities

• Serve as first point of contact for OHSP offices and manage email.
• Coordinate IRB membership, accounts, and HR actions.
• Manage paper and electronic files and support website management.
• Coordinate OHSP metrics reporting and public communications.
• Assist in using HURON, CITI and other systems as needed.

Skills

Operational management

Communications

Multi-project coordination

Computer proficiency

Education

Bachelor's degree

Masters in health care management

Tools

MS Word

Excel

Internet browsers

Email

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements Job Overview

The Office of Human Subject Protections (OHSP) is responsible for the review of all research activities that involve human subjects in accordance with federal regulations. The OHSP operations analyst will work under the direction of the Senior Director of the OHSP to manage the administrative functions necessary for the successful operations of the office. These functions include being the first point of contact for the OHSP offices, Email management, operational meeting agendas and minutes, administrative management of IRB membership, IRB account creation and trouble-shooting, paper and electronic file management, website development and management, carrying out financial functions (IRB charge back and tracking, expense approvals, supply ordering), coordination of the compilation of OHSP metrics for required reporting, general correspondence, create and publish public communication, and assist in managing office HR actions. Additionally assist in account management of HURON, CITI and others as needed.

Work Interactions

The Office of Human Subject Protections serves as the official oversight office for human subject research activities at Georgetown University. The Office of Human Subject Protections reports to the Medical Center Vice President (VP) for Research and the Vice Provost of Research for the Main Campus. The OHSP program coordinator reports directly to the Senior Director of the OHSP. They will serve to assist both the Office of Research Quality Assurance and the Institutional Review Board that fall under the OHSP. The position will interact with the research community as the first point of contact for the office and will assist in creating and publishing any public facing materials and communication. As such, this position requires someone with collaborative and concise verbal and written communication skills. The program coordinator will engage directly with the staff in OHSP on a daily basis to triage incoming communication. The individual in the position will be a critical member of the OHSP to ensure efficient operations.

Requirements and Qualifications

• Bachelor's degree and 2-3 years of experience in operational management skills
• Experience demonstrating highly effective communications skills and ability to work on multiple projects.
• Computer proficiency is required, including MS Word, Excel, internet browsers, and email.
• Basic financial management skills
• Experience using video meeting and scheduling platforms.

Preferred Requirements and Qualifications

• Masters in health care management, business or certificate in project management
• Previous experience in administrative position
• Website management
• Familiarity with IRB/research software platforms

Work Mode Designation

This position has been designated as Hybrid 1 Day. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $54,616.00 - $100,493.33 Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

We’re a leading research university with a heart. Founded in the decade that the U.S. Constitution was signed, we’re the nation’s oldest Catholic and Jesuit university. Today we’re a forward-looking, diverse community devoted to social justice, restless inquiry and respect for each person’s individual needs and talents. Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do. Watch this video to learn more. Learn how HR CARES for faculty and staff, nurturing an environment of mutual respect where imaginations flourish and ideas are realized to positively impact the world.

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.