Operations Analyst

Georgetown University; Washington (District of Columbia); Hybrid; USD 55,000 - 100,000; Full time

Job summary

Georgetown University is seeking an OHSP operations analyst to support the Office of Human Subject Protections with administrative and operational functions. The position requires accurate email management, meeting agendas, and minutes, plus IRB membership administration and trouble-shooting.

The role also covers file management, website maintenance, and financial tasks such as IRB charge-backs and expense approvals.

Qualifications

• Bachelor's degree and 2-3 years of operational management experience.
• Strong communications skills and ability to juggle multiple projects.

Responsibilities

• Serve as the first point of contact for OHSP; manage emails and agendas/minutes.
• Administer IRB membership and account creation; troubleshoot access issues.
• Manage paper and electronic files; support website development and updates.
• Handle OHSP finances (IRB recharge tracking, expense approvals, supply ordering).
• Compile OHSP metrics for required reporting and publish public communications.
• Assist in HR-related actions within the office; liaise with OHSP staff daily.

Skills

Communications skills

MS Word

Excel

Email management

Scheduling platforms

Project coordination

Financial management

IRB software familiarity

Education

Bachelor's degree

Tools

HURON

CITI

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.RequirementsJob OverviewThe Office of Human Subject Protections (OHSP) is responsible for the review of all research activities that involve human subjects in accordance with federal regulations. The OHSP operations analyst will work under the direction of the Senior Director of the OHSP to manage the administrative functions necessary for the successful operations of the office. These functions include being the first point of contact for the OHSP offices, Email management, operational meeting agendas and minutes, administrative management of IRB membership, IRB account creation and trouble-shooting, paper and electronic file management, website development and management, carrying out financial functions (IRB charge back and tracking, expense approvals, supply ordering), coordination of the compilation of OHSP metrics for required reporting, general correspondence, create and publish public communication, and assist in managing office HR actions. Additionally assist in account management of HURON, CITI and others as needed.Work InteractionsThe Office of Human Subject Protections serves as the official oversight office for human subject research activities at Georgetown University. The Office of Human Subject Protections reports to the Medical Center Vice President (VP) for Research and the Vice Provost of Research for the Main Campus. The OHSP program coordinator reports directly to the Senior Director of the OHSP. They will serve to assist both the Office of Research Quality Assurance and the Institutional Review Board that fall under the OHSP. The position will interact with the research community as the first point of contact for the office and will assist in creating and publishing any public facing materials and communication. As such, this position requires someone with collaborative and concise verbal and written communication skills. The program coordinator will engage directly with the staff in OHSP on a daily basis to triage incoming communication. The individual in the position will be a critical member of the OHSP to ensure efficient operations.Requirements and QualificationsBachelor's degree and 2-3 years of experience in operational management skillsExperience demonstrating highly effective communications skills and ability to work on multiple projects.Computer proficiency is required, including MS Word, Excel, internet browsers, and email.Basic financial management skillsExperience using video meeting and scheduling platforms.Preferred Requirements and QualificationsMasters in health care management, business or certificate in project managementPrevious experience in administrative positionWebsite managementFamiliarity with IRB/research software platformsWork Mode DesignationThis position has been designated as Hybrid 1 Day. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.Pay Range:The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:$54,616.00 - $100,493.33Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.Current Georgetown Employees:If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.Submission Guidelines:Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.Need Assistance:If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail] some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.EEO Statement:GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.Benefits:Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.