Operations Analyst

Daiahn; City of Syracuse (NY); Ibrido; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Daiahn, a high-growth upstate New York startup, is seeking an Operations Analyst to help scale core operating systems. You will coordinate payroll, perform light bookkeeping, and manage bill pay while partnering with the COO to design and improve processes.

The role offers ownership over day-to-day operations in a fast-paced startup environment, with hybrid work from Syracuse or Rochester offices.

Competenze

• Experience with payroll processing and financial record-keeping.
• Ability to create clear, repeatable SOPs and documentation.
• Strong organizational skills with attention to detail in financial tasks.
• Comfort with basic accounting concepts and numbers.

Mansioni

• Coordinate and process payroll across pay cycles.
• Handle light bookkeeping and reconcile accounts.
• Manage bill pay and vendor invoices.
• Collaborate with COO to design and improve operations processes.
• Document processes and create SOPs.
• Identify inefficiencies and propose improvements.
• Grow into additional operational responsibilities as the company scales.
• Serve as a resource for operational inquiries.

Conoscenze

Payroll

Bookkeeping

Accounts payabl

Documentation

Operations

Strumenti

QuickBooks

Gusto

Bill.com

Descrizione del lavoro

Daiahn is a high-growth enterprise technology startup based in upstate New York. As we scale, we're building the operational backbone that lets the business move fast without breaking things — and we're looking for someone who wants to help build that foundation from the ground up.

We're hiring an Operations Analyst to help coordinate and strengthen our core operating systems. You'll work closely with our COO to build out operations processes as the company grows, and you'll be hands‑on with the day‑to‑day systems that keep the business running — including payroll, light bookkeeping, and bill pay, with room to take on other operational work as it comes up. This is a great fit for someone who is excited by the pace and ambiguity of a startup environment and wants real ownership over how things get built.

What you'll do

• Coordinate and process payroll, ensuring accuracy and timeliness across pay cycles.
• Handle light bookkeeping, including tracking transactions, reconciling accounts, and keeping financial records organized.
• Manage bill pay, ensuring vendors and invoices are handled accurately and on time.
• Partner directly with the COO to design, build out, and continuously improve operations processes as the company scales.
• Document processes and create clear, repeatable standard operating procedures (SOPs).
• Identify gaps or inefficiencies in existing workflows and propose practical improvements.
• Take on additional operational responsibilities as they arise — this role is expected to grow and evolve alongside the company.
• Serve as a go‑to resource for operational questions, helping the team stay organized as the company grows.

What we're looking for

• Comfortable working independently and making sound judgment calls in ambiguous, fast‑changing situations.
• Strong organizational skills with real attention to detail, especially around systems like payroll, bookkeeping, and bill pay.
• Comfortable working with numbers and financial records; comfort with basic accounting concepts is a plus.
• Excellent written communication skills; able to turn a messy process into clear documentation.
• A proactive, ownership‑driven mindset — you see something that needs doing and you do it.
• Genuine excitement about joining a high‑growth startup in upstate New York and helping shape how it operates.
• Prior experience with operations, payroll, bookkeeping, or accounts payable tools (e.g., QuickBooks, Gusto, Bill.com) is a plus, but not required.

Location and work arrangement

This role is based out of our Syracuse, NY or Rochester, NY office (candidate's choice), with a hybrid schedule combining in‑office and remote work.