Operations Agent

Lufthansa Group; Northern (KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Lufthansa Cargo AG is seeking an Operations Agent to support load control, cargo, ramp, and ground handling activities at our airport operations. You will work in a dynamic and international setting, coordinating critical tasks and ensuring compliance with procedures.

The role requires a High School Diploma or GED, fluency in English, and a willingness to work shifts. Experience in airfreight handling and a valid driving license are highly valued.

Qualifications

• High School Diploma or GED required.
• 3-6 years of experience in related positions desirable.
• Experience in airfreight handling and operations preferred.
• Fluency in English required.
• Clean driving license.

Responsibilities

• Calculation and planning of load distribution for the aircraft per GOM rules and regulations.
• Cargo onload optimization considering aircraft volume and weight.
• Prepare flight-relevant documents such as general declarations and permits for local customs authorities.
• Produce arrival and departure notifications.
• Dispatch of operational messages and post-flight activities.
• Ensure adherence to security and safety procedures.
• Provide crew support including briefings, catering and hotel bookings.
• Monitor and control subcontractors and handling companies, requesting corrective action as needed.
• All other duties as assigned or required.

Skills

Fluent English

Education

High School Diploma/GED

Job description

Ready to take your aviation career to new heights? As an Operations Agent, you will be at the heart of our airport operations, coordinating critical activities across load control, cargo, ramp, and ground handling while working in a dynamic and international environment.

Tasks

Within the operational targets set by the superior, the Operations Agent performs the following duties:

• Calculation and Planning of load distribution for the aircraft taking into consideration the rules and regulations as per GOM
• Cargo onload optimization in regard to aircraft volume and weight
• Prepares flight relevant documents such as general declarations, permits for local customs authorities, etc.
• Produces arrival and departure notifications
• Dispatch of operational messages as well as other post flight activities
• Ensures that security and safety procedures are adhered to in accordance with set procedures
• Performs crew support such as briefings, crew catering and hotel bookings
• Supports monitoring and controlling subcontractors (including handling company), requesting corrective action when necessary to ensure required performance levels

* All other duties as assigned or required

Requirements

Are you ready to Take-off with us? Know more about the requirements below:

• High School Diploma/ GED required
• 3-6 years of experience in related positions desirable
• Experience in airfreight handling and operations preferred
• Fluency in English required
• Knowledge of local customs regulations desirable
• Clean driving license
• Must be willing to work shifts
• Must possess a legal work permit in the U.S.

* CV/Resume required

* Company will not provide relocation assistance

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world's leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.