Operations Administrator

Universal Health Services; Sparks (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Northern Nevada Medical Group, part of Northern Nevada Health System, seeks an Operations Administrator to guide day-to-day practice operations and implement policies in alignment with IPM/UHS strategies.

You will partner with Practice Administrators/Managers on financial and operational performance, manage inventories and IT initiatives, and support budget development while coaching staff to deliver excellent patient care.

Qualifications

• Bachelor's degree preferred in health or business administration.
• 5–8 years of progressive practice operations experience.
• 3–5 years of physician practice business leadership or healthcare management.
• Strong knowledge of financial management and revenue cycle.
• Experience with government regulations and compliance.
• Proficient with computer systems and applications.

Responsibilities

• Assist Market Director with planning and directing day-to-day operations.
• Develop and implement policies and procedures.
• Collaborate with Practice Administrators/Managers on financial and operational performance.
• Communicate corporate strategic initiatives within the Market.
• Oversee inventory, IT, and managed care initiatives.
• Provide coaching, performance evaluations, and staffing decisions.
• Represent Medical Group in absence of Market Director.

Skills

Planning and organizing

Team management

Problem solving

Communication

Multitasking

Project management

Education

Bachelor's degree in health or business administration

Job description

Responsibilities

ABOUT NORTHERN NEVADA MEDICAL GROUP

Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family. Our providers offer wellness services, family, geriatric and internal medicine, along with specialty care including cardiology, general surgery, and podiatry. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Website: http://nnmg.com

The Operations Administrator assists the Market Director in planning, developing, organizing, implementing, and directing day-to-day functions of programs and activities. Develops and Implements policies and procedures in coordination with corporate direction. Works closely with Practice Administrators/Managers on issues related to financial and operational performance. Communicates and implements corporate strategic initiatives within the Market. Demonstrates Service Excellence and conveys professionalism at all times, with a strong motivation to achieve optimum results. This position is directly responsible for daily operations, inventory, overseeing IT and managed care initiatives. This position has direct reports and reports to the Market Director.

Position Summary

• Consults with employees and physicians concerning the operation of their practice to assist in eliminating and correcting problem areas, as well as improvements of services. Assist employees and physicians with the development and use of departmental policies and procedures and establishes a rapport so that each can see the importance of teamwork.
• Exhibits effective leadership skills through planning, organizing, directing, and coordinating practice functions in relation to IPM and UHS vision, mission, goals and values and policies and procedures. Ability to establish and maintain courteous and professional working relationships with both internal and external customers.
• In the absence of the Market Director, represents the Medical Group and participates in top level meetings. As needed, attends all functions, meetings, etc., as a representative of the Medical Group.
• Assists the Market Director with the development of the physician recruitment plan and recruitment of physicians according to the plan.
• Prepares and submits the proposed annual Operating, Maintenance, and Capital Expenditure budgets for designated cost center by the specified deadline.
• Maintains accountability for budget compliance and budget variance; provides written monthly justifications for budget variance > 5%.
• Interviews and selectively hires staff according to the needs of the department. Coaches and counsels staff as required; provides written documentation to support coaching and/or corrective action sessions as appropriate. Provides corrective action and, if necessary, terminates staff after appropriate counseling, and following company policies and procedures.
• Completes employee evaluations within appropriate time frame to include professional career counseling and professional development.
• Performs other duties as assigned/required.

Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Benefit Highlights

• A Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match
• Career development opportunities within UHS and its 300+ Subsidiaries!

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable):

Education

• Bachelor's degree in health or business administration preferred but
• 5-8 years' work experience in progressively responsible practice operations will be considered in lieu of a bachelor's degree.

Work experience

• 3-5 years of physician practice business leadership experience or healthcare management experience is required.

Knowledge

• Strong understanding of the financial management, and business and clinical operations of a medical group practice
• Knowledge of fiscal management techniques, revenue cycle management and third party reimbursement
• Knowledge of health care administration systems
• Knowledge of governmental regulations and compliance requirements
• Knowledge of computer systems and applications

Skills

• Planning, organizing and supervising
• Exercising initiative, judgment, problem-solving
• Developing and maintaining effective relationships with medical and administrative staff, patients and the public
• Managing and building teams
• Multitasking, decision making, process improvement
• Project management

Abilities

• Ability to analyze and interpret complex data and prepare comprehensive reports
• Ability to communicate effectively in writing and verbally

Equipment Operated

• Standard office equipment (laptop, computer, calculator, fax, copier, scanner).

Work environment

• Office, HOPD or outpatient medical office setting.

Mental/Physical Requirements

• Prolonged periods of sitting and also multi-site travel

EEO Statement

All UHS subsidiaries are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.