Director of Operations

ABA Centers of Pennsylvania; Lancaster (Lancaster County); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

21 paid days off

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, dental, vision insurance

401(k) with up to 6% employer match

Job summary

A leading autism care provider is seeking a Director of Operations in Lancaster, PA. This role involves providing leadership and managing clinical teams while ensuring compliance with accreditation standards. Candidates should have a Bachelor's degree and at least 5 years of experience in the Behavioral Health industry, along with knowledge of accounting and EMR systems. This position offers a competitive salary and comprehensive benefits including paid time off, flexible spending accounts, and a solid 401(k) plan.

Qualifications

• 5+ years of experience in the Behavioral Health Industry.
• Strong knowledge of Accounting and Finance.
• Experience with EMR/EHR and proper documentation.

Responsibilities

• Provide day-to-day leadership and management reflecting company values.
• Collaborate on growth strategies and processes.
• Motivate and lead a high-performance clinical team.
• Ensure compliance with accreditation and licensing bodies.

Skills

Leadership Experience

Knowledge of Accounting and Finance

Strong planning skills

Education

Bachelor's Degree or higher

Tools

EMR/EHR

Job description

Director of Operations - ABA Centers of Pennsylvania

Lancaster, PA

Base pay range

$70,000.00/yr - $80,000.00/yr

Who We Are

We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder‑led organization—a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission‑critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast‑paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.

Our Origin Story

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status‑quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

Recognition & Awards

• Inc. 5000 - 5th Fastest-Growing Private Company in America
• Financial Times - #1 on "The Americas' Fastest Growing Companies"
• EY Entrepreneur Of The Year® U.S. Overall
• South Florida Business Journal's Top 100 Companies
• Florida Trend Magazine's 500 Most Influential Business Leaders
• Inc. Best in Business, Health Services

Leadership Opportunity

Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!

What You'll Do

• Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
• Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
• Motivate and lead a high-performance clinical team
• Act as lead "client-care officer" through direct contact with every client and stakeholder
• Ensure proper training for team members
• Verify adherence to the timely documentation process
• Work with leadership to ensure compliance with accrediting and licensing bodies
• Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
• Oversee and manage the safety of employees and clients
• Conduct tours of the facility as needed
• Stay in communication with referral sources and families
• Collaborate with leadership on compliance and quality assurance projects
• Maintain weekly, monthly, and quarterly reports
• Work with the clinical team to facilitate crisis intervention
• Ensure adherence to medication policy and procedure
• Work to reduce and minimize missed client services

Requirements

• Bachelor's Degree or higher strongly preferred
• 5+ years of experience in the Behavioral Health Industry preferred
• Knowledge of Accounting and Finance
• Knowledge of EMR/EHR and proper documentation
• Strong planning skills
• Leadership Experience

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match.

Outstanding Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match.

ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.