Operational Training Development Consultant - 73005861

Business and Financial Operations; Tallahassee (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Florida Department of Revenue's Child Support Program in Tallahassee is seeking a team lead to design, develop, and publish instructor-led and computer-based training. The role also oversees the Learning Management System, ensuring high-quality training content and governance.

You will mentor staff, provide QA on documents, and collaborate with stakeholders to align training with program goals. This position is based in Tallahassee with office-based duties.

Qualifications

• Two years designing instructor-led and computer-based training using an e-Learning tool.
• Two years QA of documents with constructive feedback to others.
• Two years proofreading professional documents for accuracy, grammar, spelling, and formatting.
• Two years mentoring and providing training, guidance, and instruction to others.
• Experience collaborating with stakeholders, subject matter experts, and other partners.

Responsibilities

• Lead design, development, and publication of instructor-led and computer-based training.
• Serve as Learning Management System administrator.
• Provide QA, editorial review, and document editing to support program quality.
• Mentor and train team members to achieve program goals.

Skills

Authoring tools

Quality assurance

Proofreading

Mentoring

Stakeholder collaboration

Education

Instructional Design degree

Job description

This position serves as a team lead for designing, developing, and publishing instructor-led and computer-based training within the Florida Department of Revenue's Child Support Program, located in Tallahassee. The role also functions as the Learning Management System administrator, requiring expertise in training development, quality assurance, document editing, and team mentoring to support the Program's strategic goals.

Key qualifications:

• Two years of experience designing and developing instructor-led and computer-based training using an e-Learning authoring tool
• Two years of experience providing quality assurance of documents and constructive feedback to others
• Two years of experience proofreading professional documents for accuracy, grammar, spelling, and formatting
• Two years of experience mentoring and providing training, guidance, and instruction to others
• Experience collaborating with stakeholders, subject matter experts, and other partners
• Degree or certification in Instructional Design or Education (preferred)