Operational Talent Specialist

Cornerstone Caregiving; Waco (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Unlimited PTO

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Operational Talent Specialist to join our corporate team. You will source candidates for internal leadership roles across 400+ offices, primarily via Indeed and LinkedIn, and conduct first-round interviews by phone or video.

You will prepare candidate profiles for second-round interviews and collaborate with Directors to ensure we hire and retain top leadership to anchor operations nationwide.

Qualifications

• Experience conducting leadership interviews and coordinating candidate pipelines.
• Ability to manage multiple interviews and candidate profiles.
• Strong communication with directors and field teams.

Responsibilities

• Post job openings on recruitment platforms and attract candidates.
• Coordinate with Operating Directors to define qualifications.
• Review resumes and schedule phone screenings.
• Screen candidates for management and admin roles across US offices.
• Share candidate resumes, scores and overviews for second rounds.
• Track pipeline metrics and monitor posting traction.
• Support background checks and onboarding coordination.
• Collaborate on Talent Team projects.

Skills

Structured interviews

Decision making

Communication skills

Interpersonal skills

Job description

Job Title: Operational Talent Specialist

Reports To: Director of Operational Talent

Status: Exempt

Medical Insurance, Dental Insurance, Vision Insurance, Unlimited PTO with supervisor approval, Phone Stipend

About Cornerstone Caregiving:

Cornerstone Caregiving is passionate about helping seniors age in place in a setting and manner of their choosing. We believe seniors deserve the opportunity to age in a healthy, dignified environment. As a leading, nationwide home care organization serving seniors in more than 400 locations, Cornerstone remains committed to providing the highest quality of care to those that cared for us.

Job Description:

We're looking to add a driven and teachable Operational Talent Specialist to our corporate team. Cornerstone is constantly expanding and starting new offices across the country, and the first step in establishing an office is finding the right Director in that area. The next step is to hire the in-office operational leadership. You will be responsible for sourcing candidates for internal leadership roles in any of our 400+ offices, primarily via Indeed and LinkedIn. You will conduct first-round interviews in the form of phone calls or video calls and prepare candidate profiles to send to 2nd round interviews. Ultimately, the responsibility of the Operational Talent Specialist is to ensure our company attracts, hires and retains the best leadership to anchor all operations and management of our offices.

Job Responsibilities and Reporting Structure:

• Post job openings on recruitment platforms and utilize several sources to attract candidates
• Communicate with Operating Directors and candidates to establish the desired qualifications and skills necessary for each hire
• Review resumes and applications to assess qualifications; contact applicants via email to schedule phone screenings
• Screen candidates for management and administrative positions in Cornerstone Caregiving offices across the United States
• Connect 2nd rounds with qualified candidates by sharing the candidate's resume, score card, contact information, and a brief overview of their experience and qualifications
• Track metrics including messages sent, screenings scheduled, candidates moved forward in the pipeline, hires, etc.
• Monitor traction on job postings
• Begin background check process on candidates being offered employment
• Coordinate the onboarding process of new hires by communicating necessary information to the Operations Team
• Collaborate with the Operational Talent Team, OD Talent Team and Field Team on various projects

Required Skills:

• Solid ability to conduct different types of interviews (structured, competency-based, stress, etc.)
• Resilient and ready to learn with strong decision-making skills
• Excellent communication and interpersonal skills

Physical Requirements:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

This position may involve any or all of the following (not a complete list): sitting and standing for long periods of time; bending and stooping required; lifting up to 10 lbs. regularly and up to 50+ lbs. may be required; using a computer for extended periods: typing, staring at a bright monitor or TV screen; using fingers, wrists, and arms; stress on back may occur.

Office Environment: high-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees, referral sources, and clients; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications.

This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position but rather describes the general nature and level of work being performed. The requirements listed above are representative of the minimum levels of knowledge, skills and ability necessary to perform the job. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

This job description also reflects the Company’s assessment of the essential functions of the position. The Company will make reasonable job-related accommodations to allow qualified applicants and employees with disabilities to perform those essential functions. The Company reserves the right to assign different or additional duties and responsibilities to this position or to reassign duties and responsibilities to other positions. Continued employment remains on an “at-will” basis.