Operational Support Associate (External Agency Staff)

National Football League (NFL); New York (NY); On-site; USD 41,328 - 48,216; Full time

Job summary

The National Football League (NFL) is seeking a dedicated individual to provide legal operations support. This role requires on-site presence in New York, focusing on managing correspondence, preparing expense reports, and supporting the NFL Player Care Foundation.

Candidates should have a degree from a four-year college, three years of relevant experience, and skills in confidentiality, organizational tasks, and legal writing.

The position offers a salary range of $30—$35 USD and emphasizes a commitment to an inclusive work environment.

Qualifications

• Minimum three years related professional experience in a law firm preferred.
• Exceptional judgment, discretion, and trustworthiness are essential.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Coordinate calendars, meetings, and travel arrangements for Senior Vice Presidents.
• Manage PCF’s weekly accounting check run and prepare expense reports.
• Correspond with clubs and manage confidential documents and memos.

Skills

Confidentiality

Attention to detail

Business writing

Organizational skills

Microsoft Office proficiency

Project management

Data manipulation

Education

Degree from a Four-Year College or University

Tools

Excel

Microsoft Office

Adobe Acrobat

SharePoint

Job description

Summary

This role reports to the Management Council’s Senior Vice Presidents (2) and Director, Legal Operations on various department initiatives. The person in this role will split their time between providing support to the NFL Player Care Foundation, Labor Policy & Health programs and to the department’s Senior Vice Presidents. The candidate should have experience working in the legal field and community relations.

Responsibilities

• Correspond with clubs and third-party vendors regarding annual medical credentialing.
• Create, edit and copy highly confidential memos and correspondence, organize and maintain hardcopy/e-files and proofread documents.
• Prepare and process expense reports for department Senior Vice Presidents using the Concur application.
• Respond on behalf of Senior Vice Presidents to League, Club, Player Benefits and NFLPA representatives’ inquiries and requests for information.
• Assist with post-season event management.
• Edit and distribute department memoranda to CEC members and NFL Clubs via email.
• Prepare, scan, save and track documents of record, located both on and off-site.
• Proofread digital document images for accuracy prior to e-filing and confidential disposal.
• Recall off-site legacy storage files, as directed.
• Update and maintain varied e-files.
• Read, prioritize and route incoming mail.
• Schedule conference rooms for meetings.
• Copy, scan and distribute materials, internally and externally – both hardcopy and electronic.
• Maintain and order office supplies.
• Other duties assigned by supervisors.

Player Care Foundation Support

• Manage all aspects of PCF’s weekly accounting check run, including check issuance, documentation, recording, and distribution.
• Review and verify expenses with corresponding companies and individuals; typically manage 3–5 expenses per application and maintain a queue of 5–10 applicants simultaneously.
• Create market email distribution lists and manage all Legends communications for PCF’s Healthy Body & Mind Screening Program.
• Grants Administration:
• Distribute grant confirmation memos to applicants following each grant disbursement.
• Finalize all payment requests within the PCF CRM portal (Zengine).
• Process on-demand payments, including checks and electronic payments.
• As needed, provide logistical, travel, and on-site support for PCF Board members and Officers at events including PCF Healthy Body & Mind Screenings, Board meetings, fundraisers, Super Bowl activities, and PCF Career Programs.
• Conduct telephone and written follow-ups with players following PCF application closure to track outcomes and ensure program quality.
• Assist the PCF Executive Director with monthly financial account reconciliations and support PCF’s annual audit process.
• Compile and distribute the weekly PCF staff call agenda in collaboration with PCF leadership and staff.
• Coordinate communication, distribution, and inventory of all PCF survey respondent promotions.

Senior Vice Presidents’ Support

• Coordinate Senior Vice Presidents’ respective calendars, phone calls and messages, meeting preparation, travel arrangements, contact lists, organize and maintain hardcopy and e-files and renew memberships, create, edit and copy highly confidential memos and correspondence and proofread documents.
• Prepare and process expense reports for Senior Vice Presidents using the Concur application.
• Respond on behalf of Senior Vice Presidents to League, Club, Player Benefits and NFLPA representatives’ inquiries and requests for information.
• Process and file non-policy related department invoices. Coordinate with the finance department and vendors on invoice payments.

Required Qualifications

• Education: Degree from a Four-Year College or University Preferred.
• Experience: Minimum three years related professional experience / Law Firm Preferred.

Other Key Attributes / Characteristics

• Ability to maintain the highest level of confidentiality and demonstrate exceptional judgment, discretion, and trustworthiness.
• Exceptional attention to detail and accuracy.
• Careful business and legal writing, proofreading, typing, technical and communication skills.
• Proficiency in Excel including experience with pivot tables and general data manipulation, while providing insight and solution-based recommendations.
• Strong organizational and project management skills with the ability to manage competing and multiple tasks simultaneously.
• Ability to work effectively in a fast-paced environment under intense conditions.
• Firm understanding of relevant policies and procedures.
• Self-motivation and an ability to work independently.
• Proficiency in working collaboratively.
• Proficiency in Microsoft Office, Adobe Acrobat, and SharePoint.
• Ability to utilize available resources effectively to produce reports promptly.
• Willingness to work overtime (including weekends and holidays) as appropriate.
• Flexibility of daily schedule.

Terms / Expected Hours of Work

• May be asked to lift large files, up to 20lbs.

Salary / Pay Range

Salary: $30—$35 USD.

Benefits Information

Benefits information will be provided to qualified candidates during the interview process.

Work Location

This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.