Operational Support Associate

MRC Management Co; La Porte (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

MRC Global is seeking an Operational Support Associate to develop functional expertise in processes for third-party yards, including releasing orders, receiving materials, ship support, and reconciliation. The role emphasizes accuracy, timeliness, and collaboration across branches.

Responsibilities include serving as the primary contact for yard resources, expediting tallies, maintaining work instructions, and supporting continuous improvement initiatives.

Qualifications

• Associate Degree or equivalent combination of education and work experience.
• Must have current, valid driver’s license and an acceptable driving record.
• MS Office proficiency.
• Self-motivated with strong reasoning, reading, organizational and time management skills.
• Ability to multi-task and work independently or as part of a team.

Responsibilities

• Serve as primary point of contact for 3rd party yard resources.
• Ensure timely release of orders from yards to provide on-time delivery to customers.
• Expedite pipe tally sheets and other information from 3rd party yards.
• Ship support materials within 24 hours of receiving pipe tallies from third party yard.
• Perform inventory reconciliations for third party yard inventory materials.
• Assist with branch and corporate continuous improvement projects.
• Maintain system work instructions and confidential information.

Skills

Multi-tasking

Time management

Attention to detail

Decision making

Communication

Education

Associate Degree or equivalent

Tools

MS Office

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. We have an immediate opening for an Operational Support Associate. Job Purpose Develops functional expertise in specific MRC Global processes for 3rd party yards such as releasing orders, receiving materials, ship support and reconciliation.

Responsibilities

• Serve as primary point of contact for 3rd party yard resources.
• Ensure timely release of order from yards to provide OTD to our customer.
• Expedite pipe tally sheets and other information from 3rd party yards.
• Ship Support materials within 24 hours of receiving pipe tallies from third party yard.
• Perform inventory reconciliations for third party yard inventory materials.
• Assist with branch and corporate continuous improvement projects.
• Assist and Maintain system work instructions.
• Maintain confidential information pertaining to operations and contract information.
• Develop expertise in the intricacies of one or more functional areas.
• Assist with user testing of IT enhancements.
• Perform other duties or projects as assigned.
• Carry out other duties within the scope, spirit, and purpose of the job.
• Take reasonable care for the safety and health of yourself and others.
• Report workplace hazards, injuries, or illnesses immediately.

Qualifications

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• Associate Degree in a related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work.
• Must have current, valid driver’s license and an acceptable record at all times.
• Computer Skills to include MS Office.
• Self-motivated, strong reasoning and reading skills, strong organizational and time management skills, attention to detail, and good decision-making skills.
• Demonstrate ability to multi-task, ability to work independently or as part of a team and self-confidence in dealing with management and branch personnel.
• Ability to establish rapport with 3rd party yard personnel, branch, and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.
• Ability to work scheduled and unscheduled overtime.
• Additional Qualifications Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Equal Employment Opportunity Statement

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

California Employee Data Collection Notice

At MRC Global, we can build a satisfying career, while making a difference. You’ll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you’ll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. MRC Global offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At MRC Global, we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company’s culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.