Operational Specialist

Friendly Diamonds; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A jewelry company is seeking an Operational Specialist in New York City. This full-time role involves overseeing daily operations, optimizing workflows, and supporting sales processes. The ideal candidate should have strong analytical and communication skills, experience in sales and operations management, and project management capabilities. A Bachelor's degree in Business Administration or a related field is preferred. Join us to help provide a stress-free experience in engagement ring shopping.

Qualifications

• Strong analytical skills to assess business operations and analyze data.
• Excellent communication for collaborating with internal teams.
• Experience in sales and operations management to drive performance.
• Project management skills for planning and executing operational initiatives.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Proactive and problem-solving approach to work.

Responsibilities

• Oversee daily operational activities and manage projects.
• Optimize workflows and support sales processes.
• Collaborate with various teams for efficient business operations.

Skills

Strong Analytical Skills

Excellent Communication

Sales and Operations Management

Project Management

Detail-oriented

Problem-solving approach

Education

Bachelor's degree in Business Administration, Management, or related field

Job description

Overview

Friendly Diamonds is revolutionizing engagement ring shopping by creating a stress-free and joyful experience for every customer. We specialize in ethical, customizable lab-grown diamond rings that reflect genuine love and modern values. Our mission is to offer expert guidance, eliminate confusion, and provide a friendly, transparent approach to selecting the perfect ring. With no hard sells or pressure, we aim to make the proposal journey one that begins with excitement and confidence.

Role Description

This is a full-time on-site role based in the New York City Metropolitan Area for an Operational Specialist. The role involves overseeing daily operational activities, managing projects, optimizing workflows, and supporting sales processes. The Operational Specialist will collaborate with various teams to ensure efficient business operations while contributing to achieving organizational goals. Strong communication and problem-solving skills will be essential for success in this role.

Qualifications

• Strong Analytical Skills to assess business operations, analyze data, and implement effective solutions
• Excellent Communication abilities for collaborating with internal teams and ensuring operational clarity
• Experience in Sales and Operations Management to drive performance and achieve company goals
• Project Management skills for planning, executing, and assessing operational initiatives
• Detail-oriented mindset with the ability to multitask and prioritize in a fast-paced environment
• A proactive, problem-solving approach to work
• Bachelor\'s degree in Business Administration, Management, or a related field preferred
• Previous experience in a retail, jewelry, or e-commerce environment is a plus