Operational Readiness Risk Analyst

Jobs via Dice; Charlotte (NC); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading provider in business and technology services is hiring an Operational Risk Analyst. This remote position focuses on assessing readiness, managing change initiatives, and ensuring successful implementation of financial systems. Ideal candidates possess strong communication and stakeholder engagement skills, with over 5 years of experience in the field.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Short and long-term disability

Time Off/Leave

Qualifications

• 5+ years of experience in operational readiness or change management roles.
• Strong understanding of training lifecycle management.
• Familiarity with ITIL and incident management.

Responsibilities

• Assess operational and IT readiness for system upgrades.
• Ensure effective training plans are in place for user groups.
• Provide reporting on readiness status and risks.

Skills

Operational readiness

Change management

Business transformation

Communication skills

Stakeholder engagement

Education

5+ years of experience in operational roles

Tools

ITIL

Job description

1 week ago Be among the first 25 applicants

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following. Apply via Dice today!

Description

Key Responsibilities:

• Assess and validate the readiness of operational and IT teams to support the upgraded commercial lending platform.
• Ensure training plans are in place, executed, and effective for all impacted user groups, including business operations, IT support, and front-line staff.
• Identify and track operational risks related to people, process, and technology readiness.
• Collaborate with change management, training, and business leads to ensure communication plans and training materials are aligned with project milestones.
• Conduct readiness assessments, gap analyses, and mock cutover exercises to validate preparedness.
• Support the development of runbooks, support models, and post-go-live stabilization plans.
• Provide regular reporting on readiness status, risks, and mitigation plans to program leadership.
• Identification of controls, associated risk, and mitigation design changes through risk assessment and control design activities
  
  

Required Qualifications:

• 5+ years of experience in operational readiness, change management, or business transformation roles.
• Experience supporting enterprise system implementations in financial services, ideally involving AFS Level III, AFS Vision, or nCino.
• Strong understanding of training lifecycle management, including needs assessment, delivery tracking, and effectiveness evaluation.
• Familiarity with ITIL, incident management, and support model design.
• Excellent communication, facilitation, and stakeholder engagement skills.
  
  

Preferred Qualifications:

• Experience with organizational change management frameworks (e.g., Prosci, ADKAR).
• Bkgrd in risk management or business continuity planning.
• Familiarity with cutover planning, command center operations, or hypercare support.
• Certifications such as PMP, Prosci, or ITIL Foundation are a plus.
  
  

Pay And Benefits

The pay range for this position is $70.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 16, 2025.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Software Development

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